Reviews (270)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑impact solution for gifting and corporate orders, often calling it a game changer. It drives extra sales with multi‑address shipping, gift wrap, delivery dates, upsells, and build‑a‑box flows, consolidating several tools into one. Multi‑address checkout, clear packing slips, and customizable options are especially valued. Support is described as extremely fast, hands‑on, and willing to customize themes, packing slips, and workflows.
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Exceptional customer service and a great product. I was nervous about the set-up - but there was personalized support for every step. This app is worth every penny!
Tim and the team are among the best in the business and always deliver exceptional support at any time. The app is a must have
Excellent app, very intuitive/straightforward, and even better customer service. 10/10 highly recommend
Tim and team we're so quick to respond and helpful. They answered my questions immediately. I couldn't recommend Giftship more!
Loving this app so far. The dev team were able to address install and technical issues right away including an additional theme issue that was affected.
The customer service is beyond amazing. These guys have a pretty quick response time and even put together videos and tutorials to help walk you through and troubleshoot your issue. So grateful they're there to help this less-than-tech-savvy lady get over the bumps.
We really love the gift message option, as we sell artisan sweets typically given as gifts. The app offers so many other features that we are excited to tap into as well. Customer service is very prompt and friendly. I'm not very tech savvy, and the team has been very polite and helpful.
Hello,
Thank you for your feedback.
As you can see from our reviews over the last 7 years, we take support of our application very seriously, and have responded to every incoming inquiry.
We have extensive theme integration documentation, which we have offered to help implement for you, to solve the issue for the one order that had an issue for your store.
Integration is very simple, and as we explained, we are always happy to help.
- Tim
