Reviews (270)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact solution for gifting and corporate orders, often calling it a game changer. It drives extra sales with multi‑address shipping, gift wrap, delivery dates, upsells, and build‑a‑box flows, consolidating several tools into one. Multi‑address checkout, clear packing slips, and customizable options are especially valued. Support is described as extremely fast, hands‑on, and willing to customize themes, packing slips, and workflows.

Edited May 5, 2026

5 Stars app. 5 Stars tech support. Fast and superb effective team. Absolutely recommended. Amazing customer service. 100% Recommended.

SANTICHEESE
Argentina
Almost 6 years using the app
April 29, 2025

Greg helped me very well with a number of adjustments. There was a very quick response and it now works great. Very happy with this app!

De Lekkerste Brownies
Netherlands
About 3 years using the app
November 22, 2023

Atención y servicio al cliente extraordinaria.
Me ayudaron al 100%. La app es un poco costosa ya con todo incluido y los upgrades que yo necesitaba, pero vale la pena.

Mantel y Servilleta
Mexico
9 months using the app
March 22, 2026

The App Store listing shows a 'Basic: Free' plan. However, after installation, there is no option to select it — the app immediately redirects to a paid plan ($59.99/month) with no way to choose the free tier. The free plan advertised on the listing does not appear to exist post-install. This is misleading.

うどん茶屋水沢万葉亭
Japan
11 minutes using the app
Gist replied March 22, 2026

Hello,

Thank you for getting in touch.

The Free Plan level is for Development Stores - this is stated clearly in the billing description section.

The purpose of having a Free Plan for Development Stores is so that companies can use the application in a Development / Sandbox environment to try it out before making a financial commitment. This is typical across Apps / the Shopify platform.

Sorry it anything was unclear in the description.

If you would like to go over anything further, please reach out. We would also be happy to hop on a video call to go over the dozens of tools that Giftship offers.

Tim

support@gist-apps.com

January 18, 2021

Great App! 100% Recommend. Support team is awesome! Has provided consistent support that really made the setup easy.

Alberta Food Tours
Canada
3 days using the app
Edited September 16, 2021

The support team has been very responsive and helpful to get the app customized to what we needed. We appreciated that.

The Chocolat Bar
United States
About 2 months using the app
November 9, 2020

We just started with this app and customer service has been on point! They have helped us resolve custom issues really quick!

Aaron Chang
United States
3 days using the app
January 12, 2021

This is a great app! It does everything that is advertised and is very user friendly. Plus the customer support is excellent!

Club Encourage Gifts
United States
14 days using the app
December 4, 2019

Downloaded the app to see if it was right for my needs, not sure who helped but they were extremely patient with my numerous questions! Thank you

Vena CBD
United States
31 minutes using the app
June 3, 2019

I like the ability to ship to multiple address and the ability to select delivery date, especially customer support that has been extremely helpful
Thanks

Fames Chocolate
United States
5 days using the app