Reviews (270)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact solution for gifting and corporate orders, often calling it a game changer. It drives extra sales with multi‑address shipping, gift wrap, delivery dates, upsells, and build‑a‑box flows, consolidating several tools into one. Multi‑address checkout, clear packing slips, and customizable options are especially valued. Support is described as extremely fast, hands‑on, and willing to customize themes, packing slips, and workflows.

February 5, 2025

Outstanding App & Even Better Support!

Giftship has been a game-changer for our store! The app seamlessly handles multi-shipping, gift messaging, and custom checkout options, making it an absolute must-have for any business that values flexibility and customer convenience.

But what truly sets Giftship apart is their incredible support team. A huge shoutout to Jayson, who went above and beyond to assist us during the setup. His expertise, patience, and dedication made the entire process smooth and hassle-free. No matter the challenge, he was always there with a solution—fast, efficient, and incredibly helpful.

If you're looking for an app that not only enhances your store’s functionality but also comes with top-tier customer support, Giftship is the way to go! Highly recommended!

Doña Tomasa
Spain
Over 1 year using the app
November 17, 2025

Great app easy to use and excellent customer support

iPantry
Australia
4 days using the app
Edited May 6, 2026

Great to work with!

Nestor Liquor
United States
Almost 4 years using the app
May 12, 2025

Super helpful and easy to communicate with!

Blossoms Floral
United States
8 months using the app
May 3, 2025

Customer service is excellent and prompt! Jayson is great to work with. I am still digging in to get things up and running but so far so good!

Sammi's Attic
United States
14 days using the app
February 26, 2025

Gift ship has been wonderful to work with and has helped us level up our bundle options!

Care Crates
United States
About 2 years using the app
February 28, 2024

Excellent app and incredible customer assistance from their developers. One of the best apps i have come across.

Tasmanian Gourmet Online
Australia
Almost 4 years using the app
February 28, 2024

This app is extremely user friendly and the support team is amazing!

Box of Happy
United States
3 months using the app
Edited October 11, 2024

Good app and great support!

Nut & Candy
United States
8 months using the app
Edited September 17, 2025

Good app with helpful support.

TASTE.online
United States
Over 4 years using the app