Reviews (270)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑impact solution for gifting and corporate orders, often calling it a game changer. It drives extra sales with multi‑address shipping, gift wrap, delivery dates, upsells, and build‑a‑box flows, consolidating several tools into one. Multi‑address checkout, clear packing slips, and customizable options are especially valued. Support is described as extremely fast, hands‑on, and willing to customize themes, packing slips, and workflows.

March 25, 2021

Used for gift messages - free messages very easy and straightforward to set up. Charging for messages a bit more complex but worked through with a helpful dev team.

TARQUINS-POS-STORE
United Kingdom
About 2 months using the app
Edited April 28, 2020

Great app, essential for any store that does shipping. Their customer service was quick to respond and helped with any issue i had, at any time. Highly recommend. Thank You!

The Cheese Shop of Centerbrook
United States
22 minutes using the app
August 2, 2018

INCREDIBLE app with incredible support. The app does exactly what it says and it will. Tim and Zak went the extra mile to help us with our custom needs.

Couldn't recommend a better app and company to work with!

Cookiedo
United States
About 1 month using the app
August 11, 2021

Giftship is an incredible app, it provides very useful one stop shopping functionalities and with a focus on supporting the business ... I really liked it. Its support, special mention: fast, resolutive and with great willful. Congratulations!

MrLaundry
Chile
8 days using the app
November 6, 2020

GiftShip was easy to install and the team was very helpful and responsive when questions about integrating features into our custom theme came up. Everything looks clean on our site and customers have started to use the feature right away. Great app and service.

Safework Signs
United States
9 days using the app
October 31, 2021

We bought this app for the Multi-address ship function. It took a little bit of work to get it set up as we envisaged. Any query we had was answered incredibly well and quickly. The support is some the best I have encountered from an App developer. Absolutely no hesitation in recommending this app.

マヌカハニー専門店 ハニーフュージョン
Japan
7 days using the app
August 4, 2020

GiftShip app provided the features we needed: multi-address shipping, gift messages, delivery date picker etc. It has plenty of options to configure the look and feel of the cart and user experience. The best part is their support! Kevin promptly helped us with the tweaks and mods we asked for. Highly recommended!

Hickory Farms
Canada
About 2 months using the app
May 26, 2020

This app beautifully took on the css of my store and was easy to set up. Both Zac and Kevin responded super fast, were friendly and quick to help me problem solve something I needed specific for my store. Great customer service makes a huge difference when using an app. Thanks. Will definitely install this app on other stores I build.

Bad Girl Barware
United States
1 day using the app
October 1, 2018

Excellent app that suits our store needs perfectly. We offer to split shipping of products to multiple addresses mainly for our corporate and Giftship manages this effortlessly. Clients can easily add a gift message as well for each split delivery so it's ideal. Easy setup and the team behind this were extremely helpful when we ran into some minor issues with another app interfering. Thanks Pix Apps!

Mitchell and Son Wine Merchants
Ireland
5 months using the app
November 29, 2022

So far I've been really pleased with this app versus others I've tried. Load times are not too bad. I don't know how it deals with multi-currency yet. The standard layouts on the box bundler are pretty good and intuitive. And the bundler gives lots of options of how to assemble them, which is great. And being able to really control discounts on them is great. The gift messaging function works great. There's a couple of improvements could be made with the one-click add-ons, versus other products already out there, as it can be laborious making them. Support has been great so far. Had my first issue sorted within 2 hours.

Yes Bebe
United Kingdom
11 days using the app