Reviews (5,550)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is highly useful for launching and growing stores. It’s described as easy to install, with quick, reliable syncing to Google Merchant Center, Ads, Analytics, and YouTube—even for large catalogs. Many highlight time saved on feed management and ad setup, better visibility and organic traffic, and clearer performance tracking. Some report strong results when pairing it with Google AI and Shopify Sidekick.

Edited June 21, 2018

Disappointing. Introduced to market before ready to be a valuable app

Onewheel
United States
About 1 month using the app
Edited June 22, 2018

Shopify stopped using the data from the Google Shopping columns for importing/exporting yet still allows exports, imports and updates of the same data without letting you know that Shopify ignores it for your merchant feed. Wasted days of updating product data before finding out that you have to add/edit everything separately in the Google Shopping channel. As a result - even with the Google Shopping Channel bulk editor -- it becomes a clunky and inefficient process to input data. If you have a lot of products, and want to sell on Google Shopping, be prepared to be very disappointed.

Support was of no help and sheepishly declined to have a manager call me after I asked several times for a phone call. He will "speak" to me over email.

Straight up negligent development as you can probably tell by the barrage of 1 star reviews in the timeline. Shopify does a great job providing a dull tool every business needs to fail. Marketing in Google Shopping is a necessity. What a disaster.

Jensen Lewis
United States
6 months using the app
June 22, 2018

used to work great for Australian stores (and still does) except they won't let more Australian stores sign up if they're not in USD

Confettified
Australia
4 months using the app
June 25, 2018

Products do not sync and I'm unable to see any error messaging or retrigger and upload

Gemajewelry
United States
4 days using the app
June 25, 2018

Don't use this app. It will submit the highest shipping cost (instead of the lowest) to Google. Your product will cost $25 and it will tell Google the shipping will be $75. Nobody will buy your product when they see you charge $75 for shipping.

Shopify really needs to get its act together on this one!

Buy A Bear
United States
4 months using the app
June 27, 2018

Not working. Need support for different currency!

Obchod Daya
Czechia
2 days using the app
July 19, 2018

The old app was much better.
No search option.
No Custom labels via bulk csv

Loyallux
United States
6 months using the app
July 20, 2018

all my products are in Pending and Not Approved, i had change the product info as the app told me, but still NOT APPROVED, i don't know why.

Ivenus Computer Store
China
2 days using the app
August 15, 2018

Very happy with the install and set up process, I got 90 or so disapproved Items but was able to edit and products were then approved.

Small issue that I cannot set a manual CPC on the smart shopping campaign , but I can just pause this in shopify and set up my own campaign in google adwords and have full control over bid strategy.

So far so good..

Spiritclothingireland
Ireland
3 days using the app
August 16, 2018

Can't use the app because my store does not "Use a supported currency", i'm currently using COP (Colombian Peso)

Vera Joyeros
Colombia
14 days using the app