Grapevine Post Purchase Survey
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (233)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this app for post‑purchase and checkout surveys, NPS tracking, and customer journey analysis to see which channels drive sales, AOV, and CAC. They report high completion rates, easy setup, and smooth integrations with Shopify Checkout, Flow, Klaviyo, Google Sheets, and AI tools. Flexible targeting and solid analytics are praised, along with fair flat‑fee pricing and fast, proactive support.
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Great App - I really appreciate it being free and will check out your other paid apps, as this is too good. We really needed something like this to better understand where business is coming from. Grapevine gives us a roadmap on what to double down on. Thank you!
Thanks for the great review, we're really glad it's helping you to find out more about the conversions on your store and where to allocate your Marketing spend... pssst... our Happy Birthday app is quite popular too! ;)
Grapevine has been wonderful in helping us figure out post-purchase attribution! We're super excited to see what they roll out.
Thanks for the great review Andy! Amazing to see how many survey responses you're receiving! I think you'll like some of the new features we have planned!
Great app…huge help to us in understanding how are customers are finding us. Their support team is also incredibly helpful and responsive. Easy 5 stars!
Thanks for the great review! We're so pleased to hear the app is helping you understand your customers!
Great and simple ad! Very easy to install. Would have liked more info on where the survey pops up and how.
Thanks for taking the time to leave us a review, we have some new support documentation about to go live which should hopefully help explain how and where you can view the survey widget. We'll send out an email to Merchants about this soon. Thanks again!
This App is a great way to find out where customers are finding you, or really any info that you'd like to know about your customer!
Plus, I had a question, emailed customer support on a Sunday & Steve got back to me with an answer to my question less than 20 minutes later (on a Sunday!!)
Great App, Great Support & it's Free!
Five Stars!!
Thanks for the great review Shlomo! We're really pleased that you like the app! Good luck with growing your store!
Well worth it - Understanding attribution is so critical when it comes to growing your store. Grapevine does an amazing job, with surprising response rates from our customers. With this data, I can quickly make decisions that help me cut costs and increase revenue (exactly what every store owner wants)! Support is great and follows up with your concerns or suggestions.
Thank you for the great review, it is much appreciated! Glad we've been able to provide a bit more insight into your marketing spend!
Great app + great service = Happy clients! Used this app to get important info from shoppers. I highly recommend...
Thanks for the great review Yoel! Glad the app is helping you to gather useful information from your customers.
Easy to implement post checkout survey, provides helpful data insights! Using the How Did You Hear About Us Survey is key to evaluating performance of non-digital media and marketing programs. It also provides valuable information so that we can further understand the customer journey to purchase.
Hi Gwen, thank you for your kind review, we really appreciate it.
Was there anything more we could have done to make that a 5 star review instead of a 4 star review?
This is a great tool for our team to use that helps gauge how our customers are finding us. I worked with Steve Jones from their support team and they were very helpful in fine-tuning the design on our ReCharge order confirmation page to match the design I set up for Shopify's order confirmation page. Very grateful for the help and great communication!
Thanks for your great review Artie... we're glad you're getting great value from our Grapevine app.
Fantastic App. Only $3 a month for critical customer insights is well worth it. Also the customer support is responsive and very helpful. Thanks!
Thanks for your great review Michael, glad you're pleased with the value we're able to deliver with the app.
