Grapevine Post Purchase Survey
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (233)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is a high‑value, easy‑to‑use way to run post‑purchase and checkout surveys like “How did you hear about us?” They report strong completion rates and use the data to refine marketing channels, budgets, and NPS. Many appreciate the Shopify‑native setup, flexible targeting and branding, solid analytics and exports, Klaviyo and Flow integrations, and responsive support—especially given the low monthly cost.
Refine
-
By rating
Well I am surprised a free app that acually works. Brilliant little app and easy to use and set up. More please a must to have on all stores. Keep up the good work
Hey, thanks for the great review, it's much appreciated! Not sure how many more free apps we'll be able to build, but we'll continue to add great features to this one! Cheers!
Great app! Easy to use and quick to set up. Would definitely recommend to people who need a quick market research
Hey, thanks for the great review, glad to hear it's an app that you'd be happy to recommend to others! Cheers!
Great app, easy to use and FREE! I Would recommend this app to everyone for post-purchase surveys, simple yet effective.
Hi Jason, thanks for the great review, I'm glad we were able to help you with your enquiry!
Easy to install. Looks seamless and accomplishes what I wanted to do. Now we wait to see if customers submit a response.
Thanks for leaving a review, it is much appreciated. I'm sure you'll be collecting survey responses in no time!
I just installed this app. Easy to use and collects valuable data. It would be a great benefit if this survey could be added compulsory in cart pre purchase.
Thanks for your review, we're glad you like the app. Thanks for your suggestion, in order to ensure a smooth buying process, we decided that the survey question should appear after the transaction has taken place. It ensures that the app will never be the cause of an abandoned purchase. I hope you understand and hopefully you'll start to see Customers filling out your Survey post-purchase. Thanks again!
Incredibly easy to use and customise. Exactly what I was looking for to gain customer product insight
Thanks for taking the time to leave us a great review, we're really glad this is providing valuable insight for your business!
Boost Customer Engagement Effortlessly!
I've been using Grapevine Post Purchase Survey for over two years, and it's a must-have for any Shopify store. This app seamlessly gathers customer feedback immediately after purchase, providing insights that help improve our offerings.
It integrates perfectly with my store, maintaining a consistent brand feel without any adjustments needed. Plus, its integration with Klaviyo lets me trigger specific marketing flows based on customer responses, enhancing personalized communication.
The support team is responsive and helpful, ensuring a smooth experience. Also, it's fully compatible with Shopify’s new checkout extensibility features, keeping my store up-to-date with the latest technology.
Highly recommend Grapevine for improving customer satisfaction and building loyalty!
Hi Jamie, many thanks for this fantastic review. It's great to hear you're finding so many features of the app useful. The insights, integrations, our swift support. We're always looking to add new features and ways to improve the app and appreciate your feedback. We'll be here should you need anything else.
Easy setup. Easy to use! Tq. :)
www.onlybrown.com
-Fine leather goods & accessories for men.
Useful, simple and does the job.
www.bakell.com ~ I just downloaded the app, so not sure quite yet. So far it seems easy... but we will see. I'll add another review then! Thanks, from the Bakell.com team!
