Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

Reviews (233)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a high‑value, easy‑to‑use way to run post‑purchase and checkout surveys like “How did you hear about us?” They report strong completion rates and use the data to refine marketing channels, budgets, and NPS. Many appreciate the Shopify‑native setup, flexible targeting and branding, solid analytics and exports, Klaviyo and Flow integrations, and responsive support—especially given the low monthly cost.

January 29, 2026

Best $20 month you can spend for atttribution

Stately
United States
12 months using the app
Union Works Apps replied January 30, 2026

Thanks for the kind review. Great to hear your store is finding value in the app and making good use of our Shopify Flow triggers. We're always happy to help when needed.

December 13, 2025

Love this app, gives me valuable information first hand.

Spirit Pieces
United States
About 6 years using the app
Union Works Apps replied December 14, 2025

Thank you so much for your kind review! We’re delighted (though not surprised) that Grapevine Surveys is still delivering meaningful customer insight for you after six years. Thanks for being our customer!

October 24, 2024

Great app. Really helpful insights for data attribution and analytics.

Wopilo
France
3 months using the app
Union Works Apps replied October 25, 2024

Thanks for the great review Peck. It was a pleasure helping you send survey response data into GoogleSheets using Grapevine's Flow Triggers. We'll be here and happy to help again if needed.

May 17, 2024

Malgré les limitations inhérentes de l'app, excellente interaction avec Steve et Stuart qui se sont impliqués pour nous proposer une solution personnalisée. Je recommande !

Flakon
France
3 months using the app
Union Works Apps replied May 18, 2024

Salut Clément,

Merci pour la bonne note!

Nous avons été très heureux de vous conseiller sur la mise en place de votre enquête multi-questions et de créer un workflow Shopify Flow pour transférer vos réponses à l'enquête dans Google Sheets. Nous sommes toujours là si vous avez besoin d'autre chose.

April 14, 2022

Es buena, simple y gratuita. Queda muy bien en la página de carrito, o sea, que no afecta visualmente y funciona muy bien. Tiene un dashboard muy útil y carga de manera eficiente. Me gusta mucho.

OK Perfumes
Spain
Over 1 year using the app
Union Works Apps replied April 20, 2022

Thanks for the great review Óscar! Pleased to hear you're happy with our post-purchase survey app. All the best!
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¡Gracias por la gran reseña Óscar! Nos complace saber que está satisfecho con nuestra aplicación de encuestas posteriores a la compra. ¡Mis mejores deseos!

September 2, 2022

Great app, gives good insights and helps big time. Its one of those apps which is important for us..

Perfect Jeans
Denmark
15 days using the app
Union Works Apps replied September 3, 2022

Thanks for taking the time to leave us a great review Emil! Glad to hear that our post purchase survey can be translated using LangShop's dynamic translation feature.

November 20, 2022

I regret that I didn't install this software at the beginning, it's really useful! Through this software, I can know more clearly which channels customers come to buy from our website

Level Stores
Italy
5 days using the app
Union Works Apps replied November 20, 2022

Hi Lin, thanks for the great review! Pleased to hear how useful you're finding the app. It was a pleasure helping you get set up.

May 15, 2023

Was mir besonders gut gefällt: Man kann unterschiedliche Umfragen für Neukunden und Bestandskunden einstellen.

ooohne
Germany
Over 1 year using the app
Union Works Apps replied May 15, 2023

Vielen Dank für die tolle Bewertung, Jan, wir wissen das wirklich zu schätzen! Wir freuen uns, dass Ihnen die Möglichkeit gefällt, neuen und wiederkehrenden Kunden unterschiedliche Umfragen zu präsentieren.

Thanks for the great review Jan, we really appreciate it! We're pleased that you like the ability to present different surveys to new and returning customers.

March 21, 2018

Instant install. Looking forward to see how this new data shows up! :)

Destinationgolddetectors
United States
2 minutes using the app
July 6, 2018

Easy to set up, very straight forward.

Mdnterprise Hideout
United States
9 minutes using the app