Grapevine Post Purchase Survey
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (233)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this app for post‑purchase and checkout surveys, NPS tracking, and customer journey analysis to see which channels drive sales, AOV, and CAC. They report high completion rates, easy setup, and smooth integrations with Shopify Checkout, Flow, Klaviyo, Google Sheets, and AI tools. Flexible targeting and solid analytics are praised, along with fair flat‑fee pricing and fast, proactive support.
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The team at Grapevine has been super communicative and helpful. Their new dashboard is robust and brings great value to our team. I would definitely recommend using Grapevine for your post purchase survey.
Thanks for the super review! Great to hear you're making good use of the new dashboard and features of the recent v2.0 update. It was a pleasure communicating with you and we're always here if you need anything else.
Great app if you just need a simple post purchase survey. Easy to read dashboard to make decisions based on survey results.
Hey Tomi, thanks for the great review! It was a pleasure helping to get your NPS survey looking good on mobile devices. We'll be here if you need anything else.
Loads quickly at checkout. This is the best no-frills post-purchase survey app we were looking for. Support was also super quick and helpful to resolve some doubts we had.
Thanks for the great review Kartik! Glad we were able to answer your questions and get you up and running with your post-purchase survey.
Great app. Simple user interface and valuable insights at your fingertips!
Customer support was also super responsive!
Thanks!
Thanks for the great review Adam! Happy to hear you're receiving valuable insights from the app. It was a pleasure helping out and we're here if you need anything else.
Great easy to use and effective app that we have been using since it first came out. Highly recommended
Thank you for your kind review Halfdan. Great to hear that you have been finding the app effective in the all years you have been using it.
A huge thank you to Stu for the outstanding support in helping us implement a custom Shopify Flow to Google Sheets integration! The ability to distinguish between new and returning customers is incredibly valuable for our business, and Stu went above and beyond to make sure everything worked exactly as we needed.
This app offers everything we could ask for – powerful customization options, seamless performance, and excellent support.
There’s nothing we’re missing – it’s truly a perfect fit for our workflow.
Absolutely recommended to anyone who values flexibility, data clarity, and great customer service. Thank you again, Stu!
Thanks for the super review, Stefan. It was a pleasure helping you set up a Shopify Flow to export your survey data into a Google Sheet. Great to hear that your business is making full use of the app’s feature set. We’ll be here and happy to help again if needed.
The app is easy to use, offers great features, and helps us gather valuable customer insights. After some initial setup difficulties, the support team was extremely helpful and resolved our issues quickly. We highly recommend this app to anyone looking for a reliable survey tool!
Thanks for the super review Christian. It's great to hear how your New and Returning customer surveys are providing you with valuable insight. It was also a pleasure making sure that your survey was up and running on the new Checkout Extensibility. We'll be here and happy to help again if needed.
Application super simple à configurer, support par mail extrêmement réactif. Il n'y a pas de chat comme sur d'autres applications, je pensais avoir une réponse en 24 à 72h et au final Stuart m'a assisté en à peine 5 minutes. Les développeurs peuvent aider à faire des choses en backend. 100% recommandé, donne des infos essentiel pour le développement de votre marque.
Salut Jordan, merci beaucoup pour cette super critique. C'est formidable de savoir que vous trouvez l'application facile à utiliser. Nous étions heureux de vous aider avec l’affichage du tableau de bord de vos réponses à l’enquête. Nous sommes là si vous avez besoin d'autre chose.
Really great experience with the app and the customer service.
The app design and functionality is exactly what you would expect and goes straight to the point of providing a simple and intuitive interface for creating surveys. I really appreciate the seamless integration into the Shopify UI, which many apps are lacking.
The customer service is exceptionally fast and the team immediately shipped a fix for a very small issue we where facing. A truly optimal support experience.
Hey Dorian, many thanks for the super review. We're really pleased to hear that you're happy with the apps usability, features and our customer service. Thanks for bringing that issue to our attention, glad we were able to ship the fix quickly. We're committed to bringing great value to the app and we're always happy to help.
Really cool and cheap app!!
100% recommend!
Thank you for the fantastic feedback! We’re so pleased you’re enjoying Grapevine Surveys and see it as offering such great value. We really appreciate the recommendation!
