Growave: Loyalty & Wishlist
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Reviews (1,290)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an all‑in‑one customer engagement tool combining loyalty, reviews, wishlists, referrals, and VIP tiers. They report higher repeat purchases, conversions, and trust, with flexible loyalty rules and customizable widgets. Setup, migration, and daily use are described as smooth, with reliable performance and helpful for both online and in‑store. Support is frequently praised as fast, proactive, and willing to handle customizations and complex migrations.
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Alex responded immediately to our questions. Even when issues arose that could not be resolved immediately, he took the time to research and answer them thoroughly. We appreciate this app and Alex very much.
Hi Green Spa Hawaii team,
Thank you so much, we do appreciate your wonderful review!
We are so grateful for merchants like you! Please remember that we are always here and happy to help you in any way we can.
Once again, thank you for the positive feedback! 🤗
Happy Growaving! ✨
Amazing app and support team ! Best Loyalty App i found after trying 3 other one , love it !! Instgrama gallery also helps our customer finding new products, it's perfect
Hi team at Loëla,
Thank you so much for your kind words. 🙌 We are always trying our best to make your experience memorable, and we're glad that we've achieved it. 🥰
Our support team is online 24/7 and let us know if you need any assistance.
Happy Growaving! 💖
Excellent service, rapide et professionnel. Je trouve l'interface difficile à travailler, mais je ne suis pas experte. L'application fonctionne très bien sur le site web. Je recommande sans hésitation.
Hi Produits Adaptés Handy team,
Thank you very much for such a great review! ✨ We are more than happy to hear this truthful feedback and thank you for pointing out our advantages. 🥰 We are always here to assist you, and we are always happy to help you out. Thank you once again! We wish you prosperity in your business! 😊
Have a great weekend ahead!
Update: Growave destroyed our code: We deinstalled the App and were wondering, why still all checkboxes regarding data security / newsletter-subscription / etc were not working. After a long search and the help by the Shopify support it came up that Growave totally destroyed our code. This lasts even the deinstallation. E.g. somebody creates an account and is not clicking the checkbox for a subscription he gets pushed into all marketing lists anyway. They know the problem and are not a clue into solving this. We no have to figure out how to handle the situation because this is agains EU law (and worst customer experiance). Thanks for nothing, Growave, thanks for not helping even after I described the issue several times. Never again. Please do not use this app if you like your Homepage. Wir haben furchtbare Erfahrung mit dieser App gemacht: 1. Nach einem Update gingen alle Email-Templates unbemerkt flöten und Kunden bekamen die default-Emails. Z.B. ab einem bestimmten Level hatten wir hinterlegt, dass individuelle Gutscheine mitgeschickt werden, diese waren dann natürlich auch weg. 2. Tiers: Wir haben über Tage ein Tier-Modell aufgestellt. Je höher man kommt, desto mehr Benefits, so kenn man es. Aber leider wurden plötzlich keinerlei Rabatte mehr angewandt. Vom Silber, über Gold, bis zum Platin Kunden, niemand bekam mehr Benefits. Im Kundenfenster wurden zwar generierte Codes angezeigt, aber das haben original 0 von 110 Kund*innen gesehen. Diverse Kunden sind wütend abgesprungen und teilten dies auf SoMe. Das ganze Tier-Modell funktioniert nicht, wenn man mehr als einen Benefit hat (dann braucht man aber kein Tier-Modell). 3. Datenschutz: Ohne Einverständnis der Kunden werden Kundenkonten angelegt. Wir haben uns gewundert, warum wir keine Kunden ohne Bonus-Club Mitgliedschaft mehr fanden und machten den Test: Aus jeder Bestellung wird ein Loyalty Konto angelegt, ohne dass der Kunde es mitbekommt geschweigedenn akzeptiert. Das ist ein Fall für den Datenschutz. Vom Support kamen zwar Antworten, aber keinerlei Hilfe. Ich bat um einen Anruf, weil es brennt. Der frühste Termin nach dem Wochenende. Dann brauchen wir ihn auch nicht mehr. Fazit: Eine furchtbare Erfahrung, die uns Bestandskunden verärgerte, Tage der Einrichtung sind futsch, Der Launchday wurde gecrashed und nun sind wir dabei Kunde für Kunde zu prüfen und ihm manuell Rabatte (die ihm im Rahmen des Programms zugestanden hätten) zu überweisen.
Dear team at 82NC,
Thank you so much for your feedback! 🙌
We always aim to deliver a great experience, and we are gutted when we don't meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again.
However, the new interface of our app is still in the process and we are taking all the attention in our account and doing as our merchants wish.
Again please accept my deepest apologies. We will do our best to make it so that it won't never happen again and gain your trust. 🙏
Great support, avalable, fast and knowlegible. They were even proactive to make sure everything was working after I changed my theme. App works great, nice to have several features all role into one. Thanks Tina!!!!
Hi team at Le Petit Moulu,
Thank you for taking a couple of minutes to share your experience with our app! 🤩
We appreciate it very much and will do our best to continue to live up to your feedback. And also, we will definitely pass on your words to Tina. 🤗
Happy Growaving! ✌
Great app and great customer service! Tina and Alex are always there to help Very user-friendly app!
Hi, the team of BKIND!
We are so grateful for your kind words. Thanks for sharing your review with us and other Shopify users 🥰!
We’ll pass along your warm words to Tina and Alex 🤗!
Happy Growaving✌!
The app is great and the staffs Tina and Alex are very helpful. We've gotten some setting issues at the beginning, but all solved by their kindly supports.
Hey 紀物書館+JiWu Bookstore,
Thank you for your 5-star review, it's much appreciated. We appreciate for the fantastic review and are glad we could be of service! Please feel free to contact us again soon. 🥰
Happy Growaving! 💙
Always fast responses, unless you text them in the middle of the night. Very good customer support - Alex especially is very helpful!
Dear team at Kul og Koks,
It's very lovely to hear your kind words and we highly appreciate it. Our staff works hard every day to provide the best service and we are very glad to hear that we succeeded in it. 😇
Happy Growaving!
Perfect customer support, always fast responses. Tina & Alex have giving us so much support, really appreciate it, many thanks to them!
Dear team at ASH GOLF Taiwan,
Thanks so much for sharing your experience with us❤️! Our team is always trying to make sure customers have a great time using our product, so we are happy to know that’s what happened for you!
Thanks again for the review and for being such a great customer✨.
Just got help from Tina. Really nice experience from a Pro!. She fixed my problem in just a few minuts - which had nothing to do with the excellent software but my lack of knowledge. Thank you for your patience.
Dear team at Baby Bus✨,
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and our staff will definitely be happy to read what you wrote.❤️
This review made our day🥰!
