Reviews (316)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a clean, professional solution for building easy-to-read FAQ pages that integrate smoothly with most themes. It’s quick to install, intuitive for non-technical staff, and helps reduce repetitive support inquiries. They value searchable, categorized FAQs, extras like product tabs and FAQ schema, and centralized contact/ticketing. Support is consistently praised as fast, hands-on, and willing to customize styling or fix issues directly in stores.
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We have been using this app for years. Easy to use, so many features available and the list of improvements just keeps growing. Customer support is very efficient and responsive. Highly recommend.
Hello!
Thank you for your kind words :)
We are glad to hear the our app brings you joy and hope that you stay in our family as long as it possible.
Best regards,
HelpCenter Team.
The HelpCenter is super easy to use and builds a user friendly FAQ page in literally minutes. I needed one quick adjustment from their team ~ the response was fast, efficient and executed perfectly.
Everyone, this is a fantastic app - easy to use, look great, definitely recommended! Even the free version is great - but of course you get a lot of additional useful features when you get the paid version.
The FAQ page looks good and functions well. When I contacted support to ask for a few alterations with the padding and appearance they were very fast to help out and charged nothing for doing so. Thank you.
Really easy to use. It looks clean and professional. I love the fact that it matched my store's theme perfectly personalizing the app with my brand colours. Thanks for making this & for releasing it for free!
We had discovered a bug for drop-down for the FAQ section, customer service was super quick to answer my emails and concerns. The developers applied a fix within 1 hour. Highly recommended, great product. Thanks, A+
Easy app to use and provides the perfect Help Center/FAQ for our customers. I'm not the most tech savvy person (I cannot code) and I have had no problems managing and manipulating the help center to serve our needs.
Very simple to use and install. Makes managing your FAQ content a breeze. Not very customizable in terms of styling YET (think it's coming) but Tomas is super responsive and helpful with any specific changes you might need...
5 stars are not really enough to rate this app and the support I have received!
I have never before experienced such a 1st class support and eagerness to update/improve a free app on shopify.
Thumbs up to the HelpCenter Crew!
The app offers all the basic functions for FAQ. It is easy to set up and offers just enough customization. This being a free app (which alone deserves a 5 stars top rating), the speed and quality of the support was just awsome.
