Reviews (316)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a clean, professional solution for building easy-to-read FAQ pages that integrate smoothly with most themes. It’s quick to install, intuitive for non-technical staff, and helps reduce repetitive support inquiries. They value searchable, categorized FAQs, extras like product tabs and FAQ schema, and centralized contact/ticketing. Support is consistently praised as fast, hands-on, and willing to customize styling or fix issues directly in stores.

January 9, 2019

Awesome app, and graat customer service that responds quick when you reach out for help regarding the app!

L'Homme de Cuir
Denmark
5 days using the app
April 11, 2019

This thing works great! Really easy to add in new articles and manage what is in my FAQ. Really well done!

Cyclone Pods
United States
5 months using the app
January 26, 2017

It expanded across the entire screen and the font was way to big for our site. Did not work with the theme.

Forsyth
United States
13 minutes using the app
February 8, 2018

Great free app with amazing features! I would highly recommend this app to other shop owners! www.MagnetRX.com

Magnetrx
United States
About 2 months using the app
October 30, 2017

App is very easy to use and FAQ looks professional. Customer service very helpful and fast! www.packforcamp.com

Murray The Sockman
United States
7 days using the app
June 19, 2020

This app do its purpose for free. Very good app using it now for my website. Will buy a plan after exploring it.

Picture City International Inc.
Philippines
27 days using the app
May 24, 2016

Hands down - the best Free helpdesk app out there. Hard to believe its FREE. Works perfectly for the Everyman Team.

Everyman Co
United States
21 days using the app
September 17, 2016

Easy to install and use. Creates a good looking and organized faq page. Also it's free.
www.advantagesupplements.com

Advantagesupplements Com
United States
16 days using the app
May 16, 2020

Great app. Highly recommend. It's been easy to set up. Simple functionalities but all you need for a basic FAQ section

FORGO
Sweden
19 days using the app
July 29, 2019

Easy to use, clean layout. Happy with this app. Does what it says and its free. Makes it easy for customers to find info.

VetMedSolutions
Canada
2 minutes using the app