SB: Helpdesk, Live Chat & FAQs

SB: Helpdesk, Live Chat & FAQs

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Reviews (316)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
    269
  • 7% of ratings are 4 stars
    21
  • 1% of ratings are 3 stars
    4
  • 3% of ratings are 2 stars
    8
  • 4% of ratings are 1 stars
    14
What merchants think

Feedback submitted

Merchants describe this as a clean, professional solution for building easy-to-read FAQ pages that integrate smoothly with most themes. It’s quick to install, intuitive for non-technical staff, and helps reduce repetitive support inquiries. They value searchable, categorized FAQs, extras like product tabs and FAQ schema, and centralized contact/ticketing. Support is consistently praised as fast, hands-on, and willing to customize styling or fix issues directly in stores.

July 5, 2019

Amazing app - so easy to use, add to and best of all, it's free. Can't go wrong. Not sure why you would use any other app.

Wildcat Mini BMX
United States
About 1 hour using the app
August 21, 2019

Excellent app with a very good customer service :) They helped me quickly and now my FAQ il absolutelly perfect ! Thanks !

amOseeds
France
3 months using the app
March 18, 2021

This interface is user-friendly. You pay about 4 dollars a month, and you can create good faq pages with several languages.

Aoiro.shop
Japan
43 minutes using the app
July 30, 2018

Simple, easy to use, works well. A little limited when it comes to presentation but for free there's nothing better out there.

Direct 4x4
United Kingdom
4 months using the app
January 27, 2017

I needed an FAQ for my site and this application did the trick just fine. My wife and I both think you for making things so easy.

Kuflikcollection
United States
2 days using the app
December 17, 2021

Very good app with good templates, easy to use and very affordable. The support also helped me customize it so it was easy, thank!

Cool Mini-Splits
United States
19 days using the app
Edited May 29, 2020

Awesome app. HelpCenter app works great. I love the simplicity. All I have to do is add my FAQs and it's good to go. Highly Recommend.

Blue Cactus Printing
United States
6 months using the app
February 9, 2017

That a perfect app, very useful and very easy to install, I recommended for all, maybe need most options to personalice the general title.

Republicablanca
Mexico
19 days using the app
October 9, 2021

The App is easy to setup and looks good. One small issue I had, team resolved quickly and up to expectations. Great App. For sure will keep using the app.

Do Rámu
Czechia
6 months using the app
December 30, 2018

Suprizingly easy set up. Looks great and really quick installment. Its free so why not give it a try? Take a look here: https://hitthehay.se/apps/help-center

HIT THE HAY
Sweden
9 days using the app
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