Reviews (451)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app significantly boosts revenue and average order value with upsells, cross‑sells, gifts, and tiered discounts. They like the modern, highly customizable cart drawer that can replace the main cart and quick cart, plus gamified tools like progress and free‑shipping bars. Many describe setup as intuitive and reliable, and praise fast, hands‑on support for custom code, complex rules, and feature requests.

April 25, 2024

Amazing support, helped me customized my cart in a very short time! Manoj is one of the best supporters I have met. AAA+++ app
Highly reccomended

AVABeauty.se
Denmark
7 months using the app
iCart replied April 29, 2024

We're thrilled to hear that you had an amazing experience with our support team and that Manoj provided top-notch assistance in customizing your cart quickly! Thank you for your kind words and for recommending our app.
If you need any further assistance or have any questions, feel free to reach out. We're here to help!

April 8, 2024

Love the app so far. Manoj was very helpful in helping me to get the app set up!

Russell's Western Wear, Inc.
United States
4 days using the app
iCart replied April 29, 2024

We're thrilled to hear you're loving the app! Thank you for your kind words about Manoj - we're glad he could assist you in setting everything up. If you have any more questions or need further assistance, feel free to reach out. Happy selling!

April 1, 2024

Support was very good at helping me customize the cart. I'll keep testing and report back...pb

eDeadShop
United States
7 days using the app
iCart replied April 29, 2024

Thank you for your feedback! We're pleased to hear that our support team was able to assist you with customizing the cart. Please feel free to reach out if you need further assistance or have any other questions. We look forward to hearing about your testing experience!

March 13, 2024

Great App! Super easy to use and there support (Hemadri) was incredibly helpful and we got it set up in no time. looking forward to seeing my CVR improve!

Biotiful Gut Health
United Kingdom
3 months using the app
iCart replied April 29, 2024

We're thrilled you're enjoying the app! Glad to hear Hemadri provided excellent support and helped you set up quickly. Here's to seeing your CVR soar!

February 26, 2024

Good support for the inquires arrived at the initial stage of setting up the app.

IntimateQueen
India
5 days using the app
iCart replied March 8, 2024

We really appreciate your feedback for our support. Thank you for the review.

February 7, 2024

The Icart app is fantastic! It's user-friendly and reliable, and Hemadri provides excellent support. Highly recommended!

Zink London
India
About 2 months using the app
Edited August 18, 2026

Excellent service from iCart! They fixed the design of my app promptly and were very helpful throughout the process. Really impressed with their quick response and support. Highly recommended!

CG Jewellery
Australia
Over 3 years using the app
iCart replied December 28, 2023

Thank you for sharing your experience!
We're glad Manoj could assist you promptly with the discount issue on iCart. Our team is committed to providing helpful and efficient support.
If you have any more questions or need assistance in the future, feel free to reach out.
We appreciate your positive feedback.

December 8, 2023

Such an amazing app with spontenous customer support and so many custom features, like live sales, cross-sale, and custom features.

Switcher
Switzerland
About 1 hour using the app
iCart replied December 28, 2023

Thank you for your fantastic review!
We're good to hear that you find our app amazing, appreciate the spontaneous customer support, and enjoy the various custom features like live sales, cross-sale, and more.
If you ever have more feedback or need assistance, don't hesitate to reach out.

November 21, 2023

after atleast a dozen of apps , this app works perfect for me. the support is amazing. do try app for your website.

Kedia Organic Agro Farms
India
About 18 hours using the app
iCart replied December 27, 2023

We're delighted to be your perfect choice after trying numerous apps!
Thank you for highlighting our amazing support. We appreciate your recommendation and look forward to continued success with your website.

November 13, 2023

Unfortunately, we running into many bugs and support is not attentive in helping us solving it

Laflore Paris
United States
6 months using the app
iCart replied November 21, 2023

Hello there, I am sorry 😔 to hear that you encountered many bugs with our app and that you feel that our support is not attentive to helping you solve them. I understand your frustration.
➝ We have mostly resolved the issues you reported timely and haven't taken longer time in the resolve. The pending thing is waiting for the third-party app integration with your Look Return app and we are ready for it from our side and have suggested the necessary steps to follow for the integration.
➝ We hope to complete the integration soon if their support team coordinates with us and you enjoy the full functionality of our app.