Reviews (451)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app significantly boosts revenue and average order value with upsells, cross‑sells, gifts, and tiered discounts. They like the modern, highly customizable cart drawer that can replace the main cart and quick cart, plus gamified tools like progress and free‑shipping bars. Many describe setup as intuitive and reliable, and praise fast, hands‑on support for custom code, complex rules, and feature requests.

November 7, 2023

Great app for upselling and cross-selling. Excellent support from Hemadri, Manoj and Mayank.

KriyaFit
India
4 months using the app
iCart replied November 21, 2023

Thank you for your great review. 😍🥰
➝ We're glad that you find our app useful for upselling and cross-selling.
➝ We're also happy that you received excellent support from Hemadri, Manoj, and Mayank.
➝ We appreciate your feedback and your business. 🎊🎉

November 2, 2023

Customer service is a 10/10. Hemadri and Manoj respond so quickly with any questions or queries. We are regularly updating our iCart incentives so need regular support and they are always happy to help and solve any issues in the quickest time.

Shakeup Cosmetics
United Kingdom
Over 1 year using the app
iCart replied November 8, 2023

Thank you for your review.
➝ We're thrilled that you received excellent customer service from Hemadri and Manoj and that they responded quickly to your questions or queries.
➝ We're also happy that you are regularly updating your iCart incentives and that our support team is always ready to help and solve any issues in the shortest time.
➝ We appreciate your feedback and your 10/10 rating for our customer service.

October 27, 2023

Hemadri was so helpful when I had an issue with the app. she spent an hour helping me and solved the problem. I would highly recommend this app.

Ór Jewellery
Ireland
Almost 3 years using the app
iCart replied November 2, 2023

Thank you 🙏🏻🙏🏻🙇🏼‍♂️ for your helpful review. 🥰😍
➝ We're happy that Hemadri was able to assist you with the app and solve your problem. 😊😊
➝ We appreciate 👏🏻 your feedback and your high recommendation of our app. 😎
➝ We hope you enjoy using our app and its features. 🙌🏻🎊

October 26, 2023

Great app for the slide out cart options. Very helpful support. I would recommend this.

Womads
United States
7 months using the app
iCart replied November 2, 2023

Thank you for sharing your thoughts about the app.
We are thrilled to hear that our support team is helpful to you.

September 19, 2023

Manoj was very helpful and walked me through the steps i needed to fix an error code on my app.

Gussy Up Bow Co.
United States
About 1 year using the app
iCart replied September 21, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your positive review. 🥰😍
➝ We are so happy 😊 to hear that Manoj was very helpful and walked 🚶🏻‍♂️ you through the steps you needed to fix an error code on your app. 😎
➝ We appreciate 👏🏻 your feedback and your support. 🎊🎉

August 25, 2023

i was able to get an amazing support via email and when i couldn't understand the process, i was able to get in a zoom meeting right away with a very knowledgeable support team Manoj was very professional and willing to help with very understandable guidelines . 100% recommended. very friendly and useful features.
Mark Ramirez

Planet Desert
United States
6 months using the app
iCart replied August 31, 2023

Thank you 🙏🏻🙇🏼‍♂️ for your wonderful review, Mark Ramirez. 😊😍
➝ We are thrilled to hear that you had an amazing support experience with us.
➝ We are happy that you found our features very friendly and useful.
➝ We appreciate your recommendation and we hope you continue to enjoy our service. 🤞🏻🙌🏻

August 9, 2023

I am new to this app and so far I loving it. It is bringing i many sales already. I had a few hiccups but the IT team was very fast in helping me get issues resolved and thing set up great for my customers experience.

7Shades Aesthetics
United States
1 day using the app
iCart replied August 11, 2023

Thank you 🙏🏻🙇🏼‍♂️ Courtney, for your kind words and positive feedback! 🥰
➝ We are glad to hear that you are enjoying our app and that it is bringing you many sales. 😊
➝ We appreciate your patience and understanding with the hiccups you faced, and we are glad that our support team was able to help you quickly and efficiently. 👏🏻
➝ Your customer experience is very important to us, and we are always working hard to improve our app and service. 🙇🏼‍♂️🙇🏼‍♂️
➝ We hope you continue to use our app and share your experience with others. Thank you for choosing us! 🎉🎊😊

March 24, 2021

Very good customer service, and app is great ,,, wish it was a bit faster but besides that love it !

ellaz
Mexico
About 4 hours using the app
iCart replied April 2, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

April 9, 2021

App is easy to use and incredible, customer support is strong and tackled issues pretty quick.......

Mother Sparsh Store
India
About 21 hours using the app
iCart replied April 9, 2021

Thank you very much for your valuable feedback!! We really appreciate you taking the time out to share your experience with us.

December 14, 2021

nice app! I increase the cart of my store when i just upload the app, good action for my customers!!

Anaconda Foods
Spain
About 15 hours using the app
iCart replied December 16, 2021

Thank you so much for the review!! Increase your Average Order Value with iCart... 🚀🚀🚀