Reviews (450)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app significantly boosts revenue and average order value with upsells, cross‑sells, gifts, and tiered discounts. They like the modern, highly customizable cart drawer that can replace the main cart and quick cart, plus gamified tools like progress and free‑shipping bars. Many describe setup as intuitive and reliable, and praise fast, hands‑on support for custom code, complex rules, and feature requests.

Edited January 19, 2026

Já é a 8ª loja que uso esse app, perfeito!!!
Traz muitas possibilidades e me ajuda a vender mais. Além disso é personalizável.

Doce Trama
Brazil
About 2 months using the app
iCart replied January 23, 2026

Wow—thank you so much for your continued trust! We’re thrilled to hear you’ve used the app on 8 stores and that it’s helping you sell more. We’re glad you’re enjoying the customization options too. Your support means a lot to us! 🚀

April 17, 2026

Application permettant de faire pratiquement tout ce qu'on veut, service hyper réactif qui nous a aidé à installer l'app sur notre theme ! je recommande

U.MEAL
France
About 6 hours using the app
iCart replied April 24, 2026

Thank you so much for your kind words 🙌

We’re really glad to hear that the app meets your needs and that our support team could help with the installation on your theme.

Your recommendation means a lot to us—thanks again for your support! 😊

May 20, 2025

iCart has truly transformed the way we use our Shopify cart. It's incredibly easy to set up, highly flexible, and the support team is lightning fast whenever we need help. If you're looking to boost your revenue without disrupting the customer experience, iCart is a no-brainer.

ORGANICO
Bulgaria
11 months using the app
iCart replied May 22, 2025

Thank you so much for your amazing review! We're thrilled to hear that iCart has made such a positive impact on your store. It's great to know you find it easy to set up, flexible, and that our support team has been there when you needed us. Helping you boost revenue while keeping the customer experience seamless is exactly what we aim for. Thanks again for your support! 😊

Edited June 22, 2025

Game-Changer for Cross-Sell & Upsell – Outstanding Support!
We've been using the iCart Drawer app for quite a while – and it's become an absolute must-have in our Shopify stack. It’s clean, powerful, and helps us boost cart value significantly with smart cross-sell and upsell features.

Last week, we had a tricky cart issue caused by another app. Hemadri from the iCart team stepped in and nailed it – he pinpointed the problem incredibly fast, even though it wasn’t related to iCart. Thanks to him, we were able to fix it immediately. Without his help, we’d probably still be stuck.

Top-notch support like this is rare – fast, competent, and genuinely helpful. Hemadri, you're a star.

If you're serious about growing your sales and want an app that delivers – backed by a team that really cares – iCart is it.

Five stars, no question. Highly recommended!

Waschparfüm24
Germany
10 months using the app
iCart replied April 2, 2025

Thank you so much for your amazing review! ⭐️⭐️⭐️⭐️⭐️
We're thrilled to hear that iCart has become an essential part of your Shopify stack and is helping you boost cart value effectively. Your kind words about our support mean a lot—Hemadri and the team are always here to assist, no matter the challenge!
We truly appreciate your recommendation and look forward to continuing to support your success. 🚀💙

March 27, 2025

Great app, very user-friendly, and with many customization options.

Unfortunately, an unusual error occurred on a particular page with incorrect content style.

But they were able to help me very quickly, and the problem was resolved within a day! Thank you very much!

Multitalenty
Germany
5 months using the app
iCart replied April 2, 2025

Thank you for your kind review! 😊 We're glad to hear you find the app user-friendly and customizable. We appreciate your patience with the issue, and we're happy we could resolve it quickly for you. If you ever need further assistance, we're always here to help! 🚀

January 29, 2025

A great app for the cart and very reliable and helpful support. I had problems with the translation of iCart with Weglot. Support immediately made the appropriate settings in Weglot (Dynamic Elements).

FEUERSTEIN
Switzerland
3 months using the app
iCart replied February 4, 2025

Thank you for your wonderful review! 😊 We're glad to hear that you find iCart reliable and that our support team could quickly assist with the Weglot translation settings. If you ever need further assistance, feel free to reach out. Happy selling! 🚀

December 8, 2024

Worked well until today... Impossible for my customers to add to cart on mobile. And impossible to download the app again! Please correct this because your app was great!

FIVE POCKET
Belgium
About 1 year using the app
iCart replied December 10, 2024

Hello there,

➝ We sincerely apologize for any inconvenience caused by our app, and we extend our heartfelt apologies for the same.

➝ We have conducted an investigation with our support department regarding your store to determine whether you have informed us about the issue you faced. However, according to our records, we have not received any emails or other concerns from your side.

➝ We kindly request you to send the details of the inconvenience you experienced to our support email (support@identixweb.com), so we can investigate the matter further and provide you with an update. If the issue can be resolved from our end, we will promptly address it and inform you.

Edited August 17, 2026

I hate that sudden bugs appear sometimes and then the cart doesn't work at all. Especially as a bigger brand, I recommend NOT using this app.

We've had this a couple of times so far, making it very unreliable. It even crashed during Black Friday, the most important time of the year...

The most recent bug was even worse, none of the discounts were working and it took them well over a week to fix it.

Sentir Parfum
Netherlands
About 4 years using the app
iCart replied December 4, 2024

Greetings from iCart!

➝ We sincerely regret to hear that your experience has not been satisfactory. However, we noticed that you did not mention the specific issue you encountered within the app.

➝ Upon reviewing your case, I found that you had reached out to us via email with your concerns. I’m pleased to inform you that our technical team addressed and resolved the issue within 30 minutes of receiving your request. Additionally, I see that you confirmed the solution provided by our team in your email correspondence.

➝ In light of this, I kindly ask if you would consider revisiting your rating and updating it based on the resolution provided. Your feedback is extremely valuable to us, and we strive to ensure that all our users have a positive experience.

October 10, 2024

quick response.

Our store has increased at least 10% sales because of the bundles and upsell function.

Thanks for the app team coopeartion and good solution for app conflicts.

SVAKOM
Hong Kong SAR
26 days using the app
iCart replied October 23, 2024

Thank you for the great feedback! We're glad to hear the bundles and upsell function have boosted your sales by 10%. We appreciate your patience with the app conflicts and are happy we could provide a solution!

May 1, 2024

Installed the app with not much expectation but was very pleasantly surprised once I started configuring it. So many options and very easy (actually perfectly made) to config.

And even better, when I had a small issue with displaying the cart number, I contacted the support and they instantly replied AND fixed it. Crazy, very much recommended

305 Care
Germany
4 days using the app
iCart replied May 17, 2024

Thank you for your wonderful review! We're thrilled to hear that you found our app easy to configure and that our support team could promptly assist you. Your recommendation means a lot to us!