Reviews (450)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app significantly boosts revenue and average order value with upsells, cross‑sells, gifts, and tiered discounts. They like the modern, highly customizable cart drawer that can replace the main cart and quick cart, plus gamified tools like progress and free‑shipping bars. Many describe setup as intuitive and reliable, and praise fast, hands‑on support for custom code, complex rules, and feature requests.

November 18, 2021

Very useful app, with many features. Highly customizable to your website look. You can also set up rules to decide when to show different offers. Its alot to figure out, but they have very good customer service. I booked a demo and they answered all my questions. I specifically love the progress bar, for offering free gifts. You can also set up different gifts for different cart values. That is a very important feature for me. I am excited to use this app in my store. I would recommend this app. Give it a try, and I think you will find it very useful.

little white dish
United States
1 day using the app
iCart replied November 18, 2021

Woahhh!! Thank you so much for your review!!! Your words mean a lot to us. Keep growing with iCart and boost your AOV...🥰🥰🥰

Edited April 20, 2023

We wanted to improve our cart conversion funnel and came across Icart app. Its been 6 months since we are been using icart and we are very happy with the results. Our conversion funnel has improved by 20%.
The support of icart is excellent. They have gone out of their way to help us configure the app to give us maximum results. Icart has all the features one can dream of in a smart cart. The best feature we like is cart drawer upsell and progress bar along with free gift tiers. If you are looking for a cart app, you can confidently use Icart. 100% recommended!!

Talk To Crystals
India
4 months using the app
iCart replied December 16, 2022

Thank you so much for the review, Samir! Keep improving your ROI with our app.

Edited November 19, 2021

Update:
5 stars! The support team is great! I've met some problems during setting the app, Chandni helped me promptly. Great app!. It's a nice app. Gives 4 stars because it doesn't match my need. As customers can apply both the discounts set from the app and Shopify (e.g. if you set $50 off from the app and $50 off from Shopify, customers can apply $100 off then). Maybe they can add a function: when the amount in the cart above $X, display text like "You can use code XXX to unlock $xx off offer now". Customers can use the Shopify code I've set then.
And when the amount in the cart less than $X, display text like "Add $XXX more to unlock $xx off offer"

FIRM ABS
China
About 1 month using the app
iCart replied April 27, 2021

Hello there, I hope you are doing well.
Thanks for taking the time to write the review.
- You can set the conditions you asked in your review from our Progress Bar Widget. Where you can set the cart amount conditions and its discount so when the customer reaches the goal set, they will get the $XX discount automatically.
- You can set the text "Add $XXX amount in the cart to unlock $XX" and when the user adds a product in the cart with less amount, there will be a text displays like "Add $XXX more to unlock $XXX offer".

April 4, 2023

-- DO NOT RECOMMEND AT ALL --

Unfortunately, almost broke my site completely. Of course I admit this may be a compatibility issue with my theme / this app, but ohh goodness this was bad.

Slowed down my site ten-fold, overwrote so much code, captured the entire page as it ran (which slowed the site down), and nearly broke everything. This app single-handedly will change the way I install apps moving forward.

The app itself was pretty nice- which is a shame. The UI was easy to understand, and I didn't have too many questions- it was just the poor execution of its implementation onto my website.

I genuinely think this had to be a fluke, because these reviews clearly show this app is doing something right- just not for me, and therefor I can not recommend.

Ginger Blue Decor
United States
About 2 hours using the app
iCart replied April 4, 2023

Hello 👋🏻 there, I hope you are doing well.
I am sorry to hear your thoughts about the app.
I have checked your store activity for the app and seems you uninstalled the app within 1 hour and 42 minutes after the installation and don't have reached out to our support team for any help regarding the problems you faced on your website.
And I won't agree with your review as you haven't contacted our support team for the solution to the problems and just wrote your review here without giving us a chance to make things work again for you if there is any fault in our app.
I request you reach out to our support team using the below email address for your help.
support@identixweb.com

May 26, 2021

The best support! They helped me with a lot of ideas i had. Thanks for your fast answearing, you the best!

ChefsEvolution
Romania
7 days using the app
iCart replied May 26, 2021

Thank you so much for your valuable feedback!!..🙌🏻🙌🏻It was our pleasure to help you with your queries....😊

April 20, 2021

Great apps and great support team as well. Very impressed by this app so far. Would highly recommended this app to any merchant that wants to increase sales

lunalae
Australia
4 days using the app
iCart replied April 20, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

July 1, 2021

If i could give this app 0 stars I wouldn't hesitate to do so. This app has the power of overriding your shopify settings. I dont do free shipping outside of the US and this app just gave free shipping to a international customer which costed me more money than my product value. I would not touch this app. There are plenty of better options out there for you! Trust me!

Skinny Golf
United States
About 17 hours using the app
iCart replied July 5, 2022

Hey Skinny Golf!👋 Hope you are doing well.

We have updated our app with many new features and functionality. Now you can offer free shipping in particular countries only which you have selected.

To know about the new features please reach out to our support team at support@identixweb.com

Yours truly,
Binal Savani
Customer Success Team Lead

Edited March 1, 2022

This app I realy like beacuse it has what other doesnt, it looks beautiful, and it has a cart button that follows you when you scroll- which i really like. Also they respond fast and help you fix the problem if there is any :)

Popularko
Slovenia
3 months using the app
iCart replied March 1, 2022

Thank you so much for your review.🙏😊
Best wishes to you from iCart team.🙌 Boost your AOV 🚀🤘

January 29, 2026

This cart app is incredible. You can make many edits, and because of the freedom it gives you, I’m seeing an increase in my website’s conversion rate. I recommend it to anyone who needs it!

Pé de Algodão
Brazil
9 months using the app
iCart replied February 3, 2026

Thank you so much for the amazing feedback! 😊 We’re thrilled to hear that the flexibility of the app is helping improve your conversion rate. Your recommendation truly means a lot to us. If you ever need any help or want to try new ideas, we’re always here for you!

December 11, 2025

The app is great — it includes both a quick cart and a main cart, while most other apps only offer a quick cart. It also has a free shipping bar and very easy design customization options.

The support team is amazing. I had two feature requests, and both were fulfilled within just two days.

One more improvement that could be added:
In the widget settings, you can currently only create a discount for buying three of the same product. It would be great if the app also allowed a discount for any three different products in the cart.

Sample Dreams
Germany
5 days using the app
iCart replied December 12, 2025

Thank you so much for your detailed review! We’re glad to hear you’re enjoying the app’s features — including the quick cart, main cart, free shipping bar, and easy design customization. It’s also great to know our support team was able to fulfill your feature requests so quickly!
If you ever have more ideas or need assistance, we’re always here to help!