Reviews (450)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app significantly boosts revenue and average order value with upsells, cross‑sells, gifts, and tiered discounts. They like the modern, highly customizable cart drawer that can replace the main cart and quick cart, plus gamified tools like progress and free‑shipping bars. Many describe setup as intuitive and reliable, and praise fast, hands‑on support for custom code, complex rules, and feature requests.

May 17, 2023

I was close to canceling my subscription of this app as a few things weren't working. I set up a call with the customer service consultant, Manoj, who worked through all of the issues, showed me great features and help me set up everything I needed. Looking forward to seeing how this app works in the right way for me. Thank you so much for you calm and patient assistance Manoj!

Mama Alles
South Africa
19 days using the app
iCart replied May 19, 2023

Hey Catherine 👋🏻.
We greatly appreciate your decision to keep your subscription to this app and allow us the opportunity to assist you. 🙇🏼‍♂️🙇🏼‍♂️
Our support team is always prepared to assist valued customers such as yourself. Please feel free to reach out whenever you require any assistance.
We are delighted to be of service to you. 😍🥰

January 19, 2023

Great app to customize your cart. A lot of features and customization options, and quite easy to use (appreciate that the interface looks exactly like the Shopify website editor, which I'm already familiar with). I only needed minimal help from customer support, and they walked me through it step by step via google meet; they even did some CSS work for me as we were on the phone. Highly recommend!

SaltyCali
United States
About 1 month using the app
iCart replied January 23, 2023

Thank you 🙏🏻 very much for your appreciation, Virginia! 😍

May 12, 2021

really good upsell very good so far please try it you will love it really good upsell very good so far please try it you will love it really good upsell very good so far please try it you will love it really good upsell very good so far please try it you will love it really good upsell very good so far please try it you will love it really good upsell very good so far please try it you will love it

Coobie® Seamless Bras
United States
2 days using the app
iCart replied May 12, 2021

Thank you very much for the review!!!😍 🙌🙌🙌 Keep upselling... Keep upselling... Keep upselling...

October 6, 2021

Great Slide Cart app with very easy to customise, also allows discount exclusion which is not something that is easy to do with Shopify's own Discounts. Very fast and responsive, easy to install with very little help required from support (if any). Would like to see some customisation around error messages in future as they are somewhat general but overall language used in the app is easy for customers to understand.

Costumes.com
United States
4 months using the app
iCart replied October 7, 2021

Woahh!!🔥🔥 Thank you so much for writing such a detailed review, my friend!! We are so grateful for your kind words. Support is always there to help you with your concerns.....

BOOST your AOV with iCart 💥 Best Wishes to you from iDentixweb!!🥳

Edited May 5, 2021

hello, just installed your app - on desktop worked fine. on mobile not working - just opening the drawer but nothing there. so I decided to disable the app but for some reason, my theme native drawer did not come back to work at all, instead, it's forward it to the cart page directly. Hope support can fix it. UPDATE - support was fast with the help and the problem was with my phone model, so the app is great!! thank you!

MetaPora
United States
About 20 hours using the app
iCart replied May 6, 2021

Hey Lana!

Thank you so much for your feedback and reach out to us regarding your queries. It was nice to help you out with your concerns.

Feel free to get back to us if you need further assistance! 🙇🏻

Best wishes,
iDentixweb

October 15, 2021

Great Slide Cart app with loads of customization available. The only Shopify App that allows you to offer product samples to your customers during checkout according to multiple rules. You can set the trigger on bunch of variables such as user country, items in cart, order subtotal etc... The widget supports variant and products with tags and properties. Customer service is top-notch and we have been requesting bunch of more features to come!

Bon Parfumeur
France
5 months using the app
iCart replied October 15, 2021

Thank you so much for writing such a detailed review, my friend!! Book the demo as well from the dashboard to get quick support for setting up the app.

BOOST your AOV with iCart 💥💥💥 Best Wishes to you from iDentixweb!!🥳

January 20, 2022

I tried this app, and decided to book a call. I am so happy that I did! I had wonderful service from Manoj who was very detail-oriented and really took the time with me to make this app look perfect and perform perfectly to match my website. I had the app installed (prior to making the changes) and 2 upsell orders came in when it wasn't even set up properly! So, now I have great hopes for this app to perform well. The customer service-- highly recommend!!!

Alef Bet by Paula
United States
About 5 hours using the app
iCart replied January 20, 2022

Hey Alissa!! Thank you so much for your review... We are so grateful for your words! 🙏🙏🙏 Support team is always there to help you with your queries...🤗

Keep upselling with iCart and increase your AOV ✌ Best Wishes from iCart team🤞

November 30, 2022

We really like the look and feel of this app, and we immediately saw an increase in both order totals and in upsells. We did have a technical issue initially, due to a javascript collision with another app, but the Identixweb team helped to pinpoint the issue and we resolved it. A review of the just-ended Cyber Monday sales shows a flawless performance of the iCart Cart Drawer Cart Upsell app. We're still not really tapping into all the features yet but look forward to doing so.

Tamba Surf Company
United States
About 1 month using the app
iCart replied December 2, 2022

Thank you for the review, Barry!

Edited February 4, 2024

We are a florist and homewares boutique that offers local delivery with selected delivery times and dates. This app has worked really well in providing shipping, local delivery & shipping options for my customers. I also use the iCart add on which works really well to upsell complimentary items and the addition of a card message. I sometimes have had technical issues that need attention however with persistence and communication identixweb have resolved and improved their apps.

Esperance Luxe Floral & Home Co.
Australia
Almost 3 years using the app
iCart replied October 5, 2021

Thank you so much for writing such a detailed review buddy!! Support is always there to help you with your concerns 🥳 BOOST your AOV with iCart!!

Best wishes to you from iDentixweb!!

January 21, 2023

The plugin works tremendously well and has an excellent support team behind it.

When we encountered a problem integrating the iCart Car Drawer Cart Upsell app with our mobile app and Shopify store, the team took hours digging, emailing, and even did a Zoom call with our app developer team to ensure that we solved the issue together.

The app is very customizable and gives you the ability and creative freedom to do more than just upsell products. I highly recommend the app and the Identixweb team!

CHEMTEKINC
United States
3 months using the app
iCart replied January 22, 2023

Thank you 🙏🏻 very much Matthew, for the review! 😍