Reviews (450)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app significantly boosts revenue and average order value with upsells, cross‑sells, gifts, and tiered discounts. They like the modern, highly customizable cart drawer that can replace the main cart and quick cart, plus gamified tools like progress and free‑shipping bars. Many describe setup as intuitive and reliable, and praise fast, hands‑on support for custom code, complex rules, and feature requests.

May 12, 2023

Overall, I am extremely pleased with the outcome of this meeting and the way Manoj Prajapati worked together to resolve my confusion. I believe this is a testament to your team's dedication and professionalism, and I look forward to continuing to work together towards our shared goals."

Axor Helmets
India
About 1 month using the app
iCart replied May 19, 2023

Hey 👋🏻 Vinay.
On behalf of our support team, we sincerely appreciate your kind review.
You are absolutely correct about Manoj Prajapati, a valuable member of our support team who consistently goes above and beyond to assist. He is available to help you at any time.
We are also excited about continuing our collaboration with you. Working together has been a delightful experience, and we anticipate further productive endeavors. Let's make the most of the app, and we genuinely hope it contributes to the success of your business.
Please don't hesitate to reach out whenever you require assistance. Our support team is always here to lend a helping hand.

September 23, 2022

Very helpful & quick customer customer support. I had an increase of sales of a companion low cost product. It would pay to add app to a copy of your live theme first to understand how it works. It was too easy to add a global discount on all sales ( buy in next xx mins) by not knowing how it worked

Foot Forward Shoes
New Zealand
2 months using the app
iCart replied September 26, 2022

Thank you so much for your feedback!! 🥰

March 7, 2021

My store is brand-new so I can't yet speak to how well the upsells perform, but I'm thrilled with how configurable this app is! Super easy to set up and customize, TONS of functionality and design options. And the fact that there's a free tier is awesome for newbies like me! Very impressed with how much I'm getting for free.

Kelly Knowles
United States
About 1 month using the app
iCart replied April 2, 2021

Thank you for your valuable feedback. We really appreciate you taking the time out to share your experience with us.

September 26, 2022

This app has a really nice looking interface and works well for our store. The functionalities are great and allows you to set rules and tags which most similar apps don't. Manoj was a great help with clearing up some minor set up issues I had.
I would recommend this app for any Shopify merchant who wants to increase their AOV.

Miss Runway Boutique
Australia
2 days using the app
iCart replied September 26, 2022

Thank you so much for your review, Trina!!!
We are so grateful for your words... Keep increasing your AOV🤘🚀🚀

June 30, 2023

The app is simply amazing, it works in a million ways, it's fast, reliable and extremely customizable. Hemadri is part of the support team and if you ever need any hand holding he is always there, minutes away with a solution guaranteed!
I'll say this is my favorite app in terms of revenue generation that I've ever had.
A must have.

Avanchy Sustainable Baby Dishware
United States
3 months using the app
iCart replied June 30, 2023

Thank you for the incredible review!
We're thrilled to hear that you find our app amazing and versatile. Its speed, reliability, and high level of customization are key features we strive to provide. We're proud to have Hemadri on our support team, always ready to provide prompt assistance and guaranteed solutions. It's an honor to be your favorite app for revenue generation. We appreciate your support and look forward to continuing to meet your expectations.

March 31, 2023

We have used this app for several months now! It works wonderfully for my shop's needs. It's set it and forget it - which is fantastic for our automated workflow. It's also easy to get in touch with someone if needed, but we've rarely had to do so. So happy we found this app and will continue using it. and their customer support is fabulous.

Masculn
India
5 months using the app
iCart replied April 4, 2023

Thank you 🙏🏻 so much for taking the time to share your thoughts about the app. 🥰😍
Please don't hesitate to get in touch with us if you need any further help/assistance in the future 🙂.

Edited November 9, 2021

Getting our Black Friday/Cyber Monday promotions setup and tested is super important for our end of year sales goals. We requested a meeting with customer support to ensure that we did not miss anything. We were able to meet with Manoj in less than 24 hours and he provided fantastic customer service! I look forward to working with the ICart team.

Stay Golden Cosmetics
United States
13 days using the app
iCart replied November 10, 2021

Woww!! Thank you very much for the review, my friend!! We are grateful for your words...🙏🙏

Happy upselling!✌ Increase your AOV with iCart.. 🤑

May 21, 2021

The app is so helpful for the upsell and cross sell. The average purchase amount has become more than 10% UP after installing this app. The app itself is super good, and the customer service is excellent. They dealt with the issues so fast and professionally, and it's all done perfectly. I strongly recommend this app and the team! I want to give 10 stars!!

Sake no Wa Online | 日本清酒網上專賣店
Hong Kong SAR
20 minutes using the app
iCart replied May 21, 2021

Thank you very much for your valuable feedback Takuya....❤️ You are one of the best customers of ours 🥰 🥰 🥰 Your words meant a lot to us best wishes to you from iDentixweb 🙌🙌🙏

Edited November 3, 2020

I started the free trial with this application and a few customer actually added some of the up-sells that I created. Excellent application, also there were a couple of issues but support was quick to help me out and fix the problem. I'm made a few sales by being able to create addon options for my customers. Thank you again. I will be using this app from now on.

The Ever Collection
United States
7 days using the app
iCart replied November 10, 2020

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

September 28, 2021

This has been one of the best customer experiences I have had as a business owner. Not only are the customer service prompt but they are knowledgeable when I tried explaining a problem I was having. I couldn't be happier as a business owner with the service their app provides as well as how they take care of their customers/ clients. Would highly recommend to any e-commerce!

Esme and Elodie
United States
12 days using the app
iCart replied September 29, 2021

Woahh!!🔥 Thank you so much for writing such a detailed review my friend!! We are so grateful for your kind words. Support is always there to help you with your concerns.....

BOOST your AOV with iCart 💥 Best Wishes to you from iDentixweb!!🥳