Reviews (450)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app significantly boosts revenue and average order value with upsells, cross‑sells, gifts, and tiered discounts. They like the modern, highly customizable cart drawer that can replace the main cart and quick cart, plus gamified tools like progress and free‑shipping bars. Many describe setup as intuitive and reliable, and praise fast, hands‑on support for custom code, complex rules, and feature requests.

January 19, 2023

Amazing customer service! Manoj was very patient with us and helped us customize our cart. We would highly recommend especially as a small business, this is one of the best apps. Thank you again to the team and especially to Manoj for being so talented.

The Glam Kit
United States
About 2 months using the app
iCart replied January 19, 2023

Thank you 🙏🏻 very much for the review, Crystal! Keep enjoying the app. 👍🏻

Edited July 12, 2022

These people are amazing, the customer service is top and is a very complex and useful app that grows our sales very much. I've tried a lot before but this is amazing. I recommend it 100%. Also, Manoj is an amazing guy that help us with everything that we need.

FoodEvolution - Mancare proaspat gatita la oala
Romania
Over 1 year using the app
iCart replied April 2, 2021

Thank you for your valuable feedback. It was our pleasure to help you out with your queries!

October 9, 2021

Since using the app and I my average order value definitely increased! I did face some problems with it but the support was fast and swift to fix all errors, it maybe not the most beautiful app on the store but it definitely works and that's what really matters.

BAREEQ Lighting - بريق للاضاءة
Egypt
About 1 month using the app
iCart replied October 12, 2021

Thank you so much for your review, buddy!! Book the demo as well to get quick support for setting up the app..... Support is always there to help you.

BOOST your AOV with iCart 💥 Best Wishes to you from iDentixweb!!🥳

June 22, 2021

This cart has been amazing. I've been able to integrate with the Order Delivery Date application as well and offer click and collect style service to my customers. Support has been helpful when something hasn't seemed quite right on the rare occasion. Would recommend A+

Shanikas Pantry
Australia
8 months using the app
iCart replied June 22, 2021

Wwooahhh!! Thank you very much for your kind words buddy🙏🙏🙏 Really appreciate that you took time to write such detailed review....❤❤❤

Best wishes to you from iDentixweb! Keep growing and boost your orders with scheduling deliveries and with exited offers......

June 26, 2023

The app itself is okay but there is no customer support to be found. Reached out several times over days because the upsells were sending customers to error loading pages. Still haven't heard back from them. A shame because the app features would be great if they worked.

Purple Rose Supply
United States
4 days using the app
iCart replied June 27, 2023

Hello 👋🏻 Samantha, I hope you are doing well!
➝ I have checked the email inbox for our support account and found your 3 emails there. Guess what? Each email is replied to on the same day when received your email. Please refer to the below screenshots:
- https://prnt.sc/Z2KF134oEL_Q
- https://prnt.sc/A_Q0mRd9LoXQ
➝ Today, we received another email from you and it's also been replied to by our support team. Please check the below screenshot for your reference.
- https://prnt.sc/CIx21BltAFWD
➝ I request you to check your SPAM folder if the email isn't fallen into your inbox.

November 8, 2020

There were a few errors after we installed this app, so we contacted the team to resolve the issues, however they went on to edited our theme code incorrectly making our checkout page stop working for 4 days, leading to lost of sales. Very disappointed, will not use again.

FOR ART'S SAKE®
United Kingdom
4 days using the app
iCart replied November 9, 2020

Hi Xiwen,

I hope you are well and safe!

Sorry for the trouble you had with our app and I apologize for that.

I have checked the email conversations you had with us for the problems you were facing with our app and had seen that the issues you reported were fixed from our end and in your next email you mentioned repeated issue one of we have resolved.

I request you to check from your end by using the incognito mode of the browser or clear the browser cache because sometimes you see the same issue which was fixed due to browser cache.

You have mentioned in the email that your cart page's checkout button isn't working so let me clear you that haven't worked in your any theme files and even didn't touched any of your theme files while working on the issue you reported because those were causing in the app so we have done all fixes from our app.

I admit that one file is including in your theme while the app is active/enabled and it's modifying under the theme.liquid and this doesn't cause any issue with your theme functionality.

Do let me know if you still have any questions or queries.

December 13, 2022

This app is honestly great, Really makes the website look more premium. The support I have had is fantastic, quick responses over email and they also had a video call with me to make some changes. Would recommend this app to others for sure. Thank you Manoj for the support!

ARETE
United Kingdom
20 days using the app
iCart replied December 13, 2022

Thank you so much for your feedback, Alex!!!😍😍😍😍

June 13, 2023

We used this app to promote a free gift. It was very helpful and the price for the app is also very fair. After we installed the app it was a bit confusing to understand how to apply it but we booked a demo session on the same day and Manoj was very helpful explaining the app.

VOCIER
Austria
8 days using the app
iCart replied June 15, 2023

Thank you for using our app to promote a free gift
We're glad it was helpful and that you found the pricing fair. We apologize for any initial confusion you experienced, but we're pleased to hear that our demo session with the support team was helpful in explaining the app. If you have any further questions or need assistance, please feel free to reach out to us.

Edited June 26, 2023

With customizable and user-friendly interfaces, customers can effortlessly navigate through the checkout flow!
Specially, the support team is composed of highly knowledgeable and dedicated professionals who are experts in their respective fields. Highly Recommended!

Thank you

Shine Armor
United States
8 months using the app
iCart replied June 28, 2023

Thank you for the fantastic review!
We're good to hear that our customizable and user-friendly interfaces have made the checkout process effortless for customers. Our support team takes pride in their expertise and dedication, and they're delighted to have provided you with exceptional assistance
We greatly appreciate your recommendation and look forward to serving you again in the future!

October 10, 2021

All the features seem great, except I can't type anything on the "Use Another Coupon Code" bar, which seriously disturbs my website customer shopping experience! They can only use one default coupon on my website now. I emailed you for days, nothing feedback! Suck customer service!

David Archy
China
8 days using the app