Reviews (451)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app significantly boosts revenue and average order value with upsells, cross‑sells, gifts, and tiered discounts. They like the modern, highly customizable cart drawer that can replace the main cart and quick cart, plus gamified tools like progress and free‑shipping bars. Many describe setup as intuitive and reliable, and praise fast, hands‑on support for custom code, complex rules, and feature requests.

Edited May 1, 2026

Would highly recommend them to anyone. They respond in a timely manner and keep the lines of communication open. They go above and beyond in customer relations. Their app can handle more complicated volume discounts.

ShopHealthyLIFESPAN
United States
10 months using the app
iCart replied February 3, 2026

Thank you so much for your kind words! 😊 We truly appreciate your feedback and are glad to hear you had a great experience with our support. It’s great to know the app is working well for you and providing good value. If you ever need any assistance, we’re always here to help!

January 8, 2026

Thanks Mayank for your support. I was having some trouble figuring out of to layer my 3 tier of discounts. And I got immediate support and got everything in order within minutes.

Twigsy
Australia
About 2 months using the app
iCart replied January 12, 2026

Thank you for the wonderful feedback! 😊 Glad to hear the support helped you set up your 3-tier discounts smoothly and resolve everything quickly. If any further assistance is needed, feel free to reach out anytime.

January 2, 2026

Thanks Hemadri for all the assistance over the call for helping to setup and plan the icart on my website. Much appreciated and thanks for all your time!!

Laxvani
India
About 2 months using the app
iCart replied January 5, 2026

Thank you so much for your kind words! Hemadri is glad to have assisted you over the call and helped with setting up and planning iCart for your website.
Your feedback and the time taken to share it are truly appreciated. Please feel free to reach out anytime if further assistance is needed.

December 26, 2025

Mayank is an incredible support person. He was able to help us get the software set up very quickly and answered all my questions. I look forward to a long relationship with this company!

eSeats Travel
United States
About 2 hours using the app
iCart replied December 29, 2025

Thank you for your wonderful feedback! 😊
We’re delighted to hear about your great experience with Mayank. He’ll be thrilled to know his support made the setup quick and all your questions were answered. We truly appreciate your trust in us and look forward to building a long and successful relationship with you as well. Thanks for being part of our journey!

December 17, 2025

Customer Support is a pleasure to work with and this app really has all the checkout benefits you might need for your store. Highly recommend!

Glam Haus Beauty
United States
About 23 hours using the app
iCart replied December 19, 2025

Thank you so much for the wonderful review! 😊 We’re thrilled to hear that you had a great experience with our customer support and that the app meets your checkout needs. Your recommendation truly means a lot to us. If you ever need any help, we’re always here for you!

December 11, 2025

Great support from this developer, they are always quick to respond and resolve any issues we may encounter. Easy to set up and use.

Balto® USA
United States
Over 2 years using the app
iCart replied December 12, 2025

Thank you so much for your kind feedback! We’re really glad to hear that our support team has been quick and helpful whenever you’ve needed us. It’s great to know the app has been easy for you to set up and use. If you ever need anything else, we’re always here to help!

December 11, 2025

the servise is top nutch, specialy Hemadri , who was really helpful organizing the app. i recomend using this app for all e-commerce stores.

Feel Awsm
Slovenia
About 1 hour using the app
iCart replied December 12, 2025

Thank you so much for your wonderful review! We’re thrilled to hear you had a top-notch experience, and we truly appreciate your kind words about Hemadri. We’re glad Hemadri could help organize the app and get everything set up for you. Your recommendation means a lot to us. If you ever need further support, we’re always here to help!

December 9, 2025

They went above and beyond with their customer service and help. They fixed issues I had as well, and extra work for more customization tailored to my needs. Highly recommend this app!

SHOPWHEELXPRESS
United States
About 1 month using the app
iCart replied December 12, 2025

Thank you so much for the amazing feedback! We’re delighted to hear that our team could go above and beyond to resolve your issues and provide the customizations you needed. Your recommendation means a lot to us. If you need anything else, we’re always here to help!

December 8, 2025

App has been great so far. Customer service in the live chat was even better. They helped customize some font sizing for me that I wouldn't have been able to do without them.

Hamuq
Canada
About 1 hour using the app
iCart replied December 12, 2025

Thank you so much for your kind words! We're thrilled to hear the app has been working well for you, and even happier that our live chat team could help customize the font sizing to your liking. If you ever need anything else, we’re always here to help!

November 25, 2025

Our support officer Manoj was incredible. He should get a raise! excellent customer service and actually cared about achieving what we needed.

NISI HAUS
Australia
21 days using the app
iCart replied December 1, 2025

Thank you so much for your wonderful review! We’re thrilled to hear that Manoj delivered excellent customer service and truly cared about helping you achieve what you needed. We’ll be sure to share your kind words with him - feedback like this means a lot to our team.

We appreciate you taking the time to share your experience! Let us know if there’s anything else we can help with.