Reviews (451)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app significantly boosts revenue and average order value with upsells, cross‑sells, gifts, and tiered discounts. They like the modern, highly customizable cart drawer that can replace the main cart and quick cart, plus gamified tools like progress and free‑shipping bars. Many describe setup as intuitive and reliable, and praise fast, hands‑on support for custom code, complex rules, and feature requests.
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Just installed, Great Support Service!!
Thank you so much for your feedback! 😊
We’re happy to hear that you had a great support experience right after installing the app. Our team is always here to help you with setup, customization, or any questions you may have.
Thanks again for your support and trust in our app! 🚀
Great App plus support is also good
Hemadri Pandya provided very good support
Hi BARHOUSE,
Thank you so much for your kind review—we truly appreciate your support!
We’re glad to hear you’re enjoying the app and had a good experience with our support. We’ll be sure to pass your kind words to Hemadri Pandya.
We’re committed to maintaining this same level of experience throughout your journey with iCart.
The support team has given me a zoom call and instructed me everything.
Very nice experience.
Thank you so much for your wonderful review! 😊
We’re really happy to hear that the Zoom call was helpful and that our support team was able to guide you through everything clearly. Providing the best possible support and making setup easy for our users is always our goal.
It means a lot to know you had a very nice experience with us. If you ever need any further assistance, we’re always here to help. Thanks again for your support!
Technicall support is awesome! thank you mayank!
Thank you for your kind words! 😊
We're glad to hear that you had a great experience with our technical support. We’ll be sure to share your appreciation with Mayank. If you need any further assistance, feel free to reach out anytime! 🚀
A great cart upsell app with extensive customisation. The support team were also very helpful and walked me through each step ensuring that the cart was just how I wanted it.
Thank you for your kind feedback! 😊
We're glad you liked the customization options and that our support team could help you set up the cart exactly as you wanted. If you ever need any assistance, feel free to reach out. We're always happy to help! 🚀
I liked that the cusotmer support was fast and intentional in reaching out. They reached out multiple times to ensure that my query was resolved.
Thank you so much for your kind feedback! 😊 We’re really glad to hear that you appreciated our fast and proactive support. Our team always aims to follow up and ensure every query is fully resolved. If you ever need anything else, we’re always here to help!
Outstanding support and flawless app experience!
I would like to leave a very positive review for iCart. Throughout the implementation of the app, I encountered various integration challenges, and the team always provided a fast, effective solution.
A special shoutout to Manoj for his exceptional assistance. In the e-commerce world, customer service of this caliber is rare, and when a team delivers this level of dedication and professionalism, it deserves to be recognized.
Thank you for your commitment to excellence. Highly recommended!.
Hi Blessed Boutique,
Thank you so much for your thoughtful review—we truly appreciate you taking the time to share your experience!
We’re really glad we could help resolve the compatibility issue with your Shopify theme quickly and support you with the customization of iCart. Our team always aims to be proactive and make sure everything works smoothly from the very beginning, so it’s great to know that reflected in your experience.
It means a lot to hear that you’re happy with the app, and we’re committed to maintaining this same level of support and experience throughout your journey with us.
DONT DOWNLOAD IT!!, IT WILL RUIN YOUR CODE AND CREATE PROBLEMS , EVEN IF YOU DELETE THE APP YOUR CODE WILL BE RUINED , AND CUSTOMER SUPPORT IS SO BAD
We’re truly sorry to hear about your experience — this is not the level of service we aim to provide.
If the app affected your store’s theme or left any code after uninstallation, we sincerely apologize. Our team would be happy to personally help you clean everything up and make sure your store is back to normal, even if you no longer wish to use the app.
Please feel free to contact us directly on WhatsApp at +91 73831 29192, or book a one-on-one meeting at your convenience:
https://cal.com/identixweb-shopify-apps
We regret that our support did not meet your expectations, and we truly appreciate your feedback. It helps us improve. We would be grateful for the opportunity to make this right for you.
I have just finished integrating iCart in my store and it continuously felt like this has been the app I needed for the cart section of my store to be complete. The iCart team was amazing, always ready and available at short notices. Thank you Hemadri, Yashvanti, and other iCart team members.
Thank you so much for the detailed and thoughtful review! 😊 We’re thrilled to hear that iCart feels like the missing piece for your cart setup. It truly means a lot to know our team could support you whenever needed. We’ll be sure to pass along your kind words to Hemadri, Yashvanti, and the rest of the iCart team. If you need anything in the future, we’re always here to help!
Very helpful and quick. I had an issue and they did a video chat with me to work through the problem.
Thank you so much for the great feedback! 😊
If you ever run into anything else or need assistance, feel free to reach out—we’re always happy to help!
