Reviews (5,800)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a fast, professional way to handle customer support that improves the shopping experience and boosts conversions. They like the clean, intuitive interface, deep Shopify integration, and reliable notifications. Real-time chat with rich customer context and organized histories helps manage multiple conversations. The AI agent is praised for accurate, brand‑aligned answers that cut repetitive work, with some calling it a must‑have compared to similar apps.

September 18, 2025

Maysun Food Package Manufacturer
China
3 months using the app
September 19, 2025

Synthcloud
Italy
About 3 hours using the app
September 19, 2025

Hammer Nutrition México
Mexico
Over 1 year using the app
September 16, 2025

Directorios Empresariales MX
Mexico
29 days using the app
September 13, 2025

wobikes
Japan
Over 3 years using the app
September 13, 2025

Salta da Caixa
Portugal
11 months using the app
September 12, 2025

Melle D.
France
Over 1 year using the app
September 11, 2025

Campomarzio70
Italy
Over 5 years using the app
September 11, 2025

SkinLook
Colombia
Over 1 year using the app
September 9, 2025

Rambling Rose Servies & Brocante
Belgium
3 months using the app