Reviews (5,798)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a fast, professional way to handle customer support that improves the shopping experience and boosts conversions. They like the clean, intuitive interface, deep Shopify integration, and reliable notifications. Real-time chat with rich customer context and organized histories helps manage multiple conversations. The AI agent is praised for accurate, brand‑aligned answers that cut repetitive work, with some calling it a must‑have compared to similar apps.

September 8, 2025

SiC Source Global
China
6 days using the app
September 4, 2025

diëtz
Mexico
About 19 hours using the app
September 4, 2025

Klasme
Brazil
12 months using the app
September 3, 2025

Mechanical Wave
Canada
Over 1 year using the app
September 2, 2025

GerçekForm
Türkiye
About 1 month using the app
September 1, 2025

Kremmpi Metallbau
Germany
Over 3 years using the app
August 29, 2025

AKTUAL Taller de Joyería Artesanal
Spain
Almost 3 years using the app
August 28, 2025

Bricotools
Mexico
8 months using the app
August 26, 2025

Septembre éditeur
Canada
9 months using the app
August 26, 2025

Diagon Alley Malta™
Malta
About 3 hours using the app