Reviews (5,800)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a fast, professional way to handle customer support that improves the shopping experience and boosts conversions. They like the clean, intuitive interface, deep Shopify integration, and reliable notifications. Real-time chat with rich customer context and organized histories helps manage multiple conversations. The AI agent is praised for accurate, brand‑aligned answers that cut repetitive work, with some calling it a must‑have compared to similar apps.

August 12, 2025

BDI Technology
Australia
Over 2 years using the app
August 10, 2025

Mildy Hands
Taiwan
August 11, 2025

K-Boo
Spain
4 months using the app
August 8, 2025

BRDR. KOMPLET
Denmark
24 days using the app
August 7, 2025

Pieces of Art
Netherlands
Over 1 year using the app
August 5, 2025

Power Line Peças
Portugal
6 months using the app
August 4, 2025

TrustfulHands
Türkiye
10 days using the app
July 30, 2025

IODUS
France
4 months using the app
July 30, 2025

luipro
Hong Kong SAR
8 months using the app
July 30, 2025

Records on Vinyl
Netherlands
Almost 4 years using the app