Reviews (5,800)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a fast, professional way to handle customer support that improves the shopping experience and boosts conversions. They like the clean, intuitive interface, deep Shopify integration, and reliable notifications. Real-time chat with rich customer context and organized histories helps manage multiple conversations. The AI agent is praised for accurate, brand‑aligned answers that cut repetitive work, with some calling it a must‑have compared to similar apps.

August 28, 2025

Bricotools
Mexico
8 months using the app
August 26, 2025

Septembre éditeur
Canada
9 months using the app
August 26, 2025

Diagon Alley Malta™
Malta
About 3 hours using the app
August 24, 2025

Australia Gifts
Australia
About 4 years using the app
August 23, 2025

BigCupDessous
Germany
9 months using the app
August 20, 2025

TIMME & D.N.A shop
Czechia
About 1 year using the app
August 18, 2025

Sengemagasinet
Denmark
Over 2 years using the app
August 18, 2025

Le Biscuit de Sainte-Mère-Église
France
3 months using the app
August 14, 2025

LCREA Shop
France
About 1 year using the app
August 12, 2025

Wasabi Sheet Music
Japan
Over 1 year using the app