Reviews (5,807)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.
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really helpful for answering customer questions, and live chatting with customers as needed, as well as follow up emails
Easy to answer customers while on the go.
it's more proper and efficient to chat with clients
It has proved very handy and has both generated and saved orders!
Very useful and helpful. You can guide your customers from anywhere from your phone so it will give you access 24/7 to your business and customer service.
The widget on the website crashes often and users are not able to use the widget.
I love the generated AI text, it makes life so much easier, specially when receiving "offers" for website checkup for potential issues. That AI knows how to reply back in a flick denying those offers. I absolutely love it!!!
so easy to speak to customers, it has helped increase our sales.
Great app for customer service. Beware of the barrage of spam you'll receive from marketing firms, but at least you can block senders.
Great - I like the new AI feature. Hopefully it will learn more over time and responses become quicker and simpler
