Reviews (5,804)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highlight the AI agent as a major upgrade that syncs with store data to give accurate, brand‑aligned answers and reduce repetitive support. Many report faster responses, better customer experience, and higher conversions, especially with strong FAQs. They value deep store integration, email follow‑up, and mobile access, plus flexible settings for availability and lead capture. Several note reliable performance, improved notifications, and responsive development.
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Very easy to use. I never miss a message from my customers
Love it so far! Wish I could get everyone to submit customer support emails through this app!
Its a very good communication tool between customers and businesses. Easy and to the point answers. No, looks like the AI actually writes the perfect answers for you too.
So far so good, does as promised and can see the benifits.
It's great, I am able to always answer questions quickly for prospective customers. Gives me access to all relevant data about the customers too.
Good job, shopify!
It's wonderful! I have a long way to go to get my business really successful but Shopify is clear and understandable for this 70 year old lady. The Inbox works well
Easy to use, helps me connect to prospects and lead all the time
All good, we have been using this app on J30.co.uk for about a month and works well
Easy to use. Notifies when customers have communicated and are waiting for a response.
Ease of use, very relevant to our online business, great app, highly recommend. Excellent App, it does the work you need it to do, you cannot miss a customer's email. Perfect. SEVEN STARS+++++.
