Fast Simon AI Search & Filters

Instant Search works right out of the box.
It's very easy to install and gives excellent results as you type.

I like that you can also add some specific keywords to show specific products.

What I like less is their interface.
It's ugly and I wish they would use Shopify's framework to make a more user friendly layout.

It really doesn't want to go in and customize all of your options.

Another bummer is that the lower plan only allows you to see the last 30 days of stats.

Knowing what keywords were the most searched in the last year or last 6 months would be great... but I'm not going to pay an extra 60$+ per month for that option.

Overall, it does what it says and it does it well.
My visitors use it more than I though.

If your website has a lot of products, this app is a must-have. We looked at a couple of other search apps and Instant Search were the only ones that could provide exactly what we wanted. Support is quick, friendly and effective. I have contacted Ed and Jay at various times, every time they have been really, really helpful. What I also like is that they continuously add new features and improve things. I totally recommend these guys.
***NEW UPDATE 6/March***
Again, Ed has pulled out all the stops! I was trying to work out a way of coding the search page so that a banner image appeared when a certain collection was searched for. Ed created a solution which worked perfectly. I cannot praise their support enough. Their service is second to none.

Wow! There's too many great features to point out. I'll point out some. We have 20,000 variants and wanted something that would just work out of the box and give us Amazon like search functionality, but also allow us granular control over what our customers would see for certain queries.

1. It is very easy to setup.
2. Granular control over search, totally customizable.
3. Top notch support. Seriously. We had several questions along the way and a couple of minor modifications we wanted to make. The support is pretty stellar. Very helpful and insightful.
4. Lightning fast. We wanted something that would return instantaneous results and highly accurate. ISP does it.

Couldn't ask for a better search solution and we looked at them all on shopify.

We have been an Instant Search customer from the moment we moved to Shopify! We chose them because we could EASILY track revenue associated with search (Analytics Search Impact Report) AND we could control the search results shown based upon current promotions or popularity. This alone made it very easy for us to justify the ROI for what is basically the ultimate eCommerce on-site search functionality.

The depth of the reporting tools is second to none and easily accessible within the Dashboard. Want to see what gets added to the cart, removed from the cart and added back to cart? No problem, it's all there. They are constantly innovating and developing the Search platform and of course, the support is fantastic and greatly appreciated from the team!

Your 'Search' is over ... install the App!

Instant Search+ appears to be a great app. It checks all the boxes for what I need for customers to find the items that they are looking for on my website. However, I do find the initial installation support extremely lacking. I have spent many hours trying to configure the app without much success. I have reached out to support several times, and get directed back to the same product documentation that I am following for set up. I even inquired about getting some additional support (for a fee), and was told that wasn't included in my package. Bottom line appears to be that if you aren't prepared to go in on the more expensive plans, the support is not available to help you optimize the an entry or mid level of the app. Very disappointing...definitely not what I was told by the sales rep that sold me on the program.

We set up this search on our Shopify store in less than an hour on a Thursday night. Based on our business needs, we wanted the benefits of the Premium search but the layout of the Basic search, retaining our left side nav. The tech support person Ed, responded to my questions very quickly (and on a Saturday) and easily had 10 email exchanges with me, helping fine tune the search to exactly what we wanted. Mind you, this is 2 days into a trial and we aren't even a customer yet! I have been floored by the great service thus far and plan to use the instant search service. Highly recommend trying this if you're considering an improved site search.

2018 Update - Had a minor incompatibility with a line of code in our theme. I sent an email to Instant Search support and got an answer back that fixed the issue in less than an hour. Thank you Kate and Ed.

We use Instant Search + on several shopify websites. One in particular we use langify and offer the site in both French and English. We were happy to see IS+ integrated with this. Unfortunately, I noticed right away that while we could search for products in French, it did NOT show collections in the search.

I contacted the support team fully expecting to get a typical "This feature is not currently supported, I'll pass it along to our development team and hopefully this will be added in the future!" I was wrong. I spoke to a fellow by the name of Ed. Ed went above and beyond to provide me with a CUSTOM solution for our problem. He reached out and spoke with langify himself and devised a method using meta fields to fix our problem and get collections appearing via search in French.

This is goes far beyond customer service. It's extremely encouraging to know a company you make such an investment with has your back when you need help.

InstantSearch+ is a great replacement for Shopifys native search. It adds a great deal of functionality to on-site search and can help visitors navigate your product offering. For premium brands like Kidrobot that work with hundreds of different artists and entertainment licenses on a plethora of product types, it can be a challenge to organize a navigation menu to help customers find what they are looking for. We rely on having a robust on-site search to help visitors navigate the site.

The support team is responsive and helps when you experience problems.

The only thing that has been discouraging for us is that you have to upgrade to the highest plan to get many of the features most websites will need. One example is that the search does not automatically sync to product updates regularly unless you are on the top plan. This means any time you make an update to a product or publish a product you have to go into the app and manually sync it.

These are the reasons why you should implement this search on your store:
1) very good search engine - both finds the items your customer is looking and makes good near close suggestions based on the words.

2) recommendation widget - although this feature is not immediately apparent from the product description, it also includes 4 recommendation widgets which you can put in the "related products" position on your product pages. This saves you the cost of buying this service through another app. It saved us $30 per month. Also, since the search engine gathers data about what people want to see through the searches, this data is being used in the recommendation widgets.

3) customer service - the customer service is excellent. They reply to all of your inquiries. I've sent them a few. Each was answered with consideration and promptness.

Bottom LIne: Best search engine we've had to date. If you have a lot of products, you need this on your Shopify store.

**UPDATE: after a year of using the search, we find it speedy, efficient, and highly suggestive. We still recommend it highly!

Current review
My initial review is below. Good things first - support is outstanding.

Product really sucks. The app rolls out features without really testing things out and tries to load paying customer to do the testing job for them. End results - we have had site wide disruption twice so far. Did not receive a proper response or redressal.

The app directly starts messing with the theme code without your knowledge. Given that the features are not tested properly, it almost always leads to disrupting your normal course of business.

After a recent update, the app erased all the settings on the theme. Basically, it caused a down time of over 8 hours during our peak business time.

Overall, very risky app to have if you are serious website. Other things are the bad UI/UX and buggy over all implementation.

The product intent is good, but implementation is buggy and paid customers are just guinea pigs for testing.
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Initial review

This app has really exceeding our expectations. We were looking for something that fast, reliable, responsive and with a clean UI. This app fits the bill perfectly. The best thing so far has been the quality of support. The team has been extremely responsive. Ed especially seems to be always on and responds pretty fast. Any minor issues that we identified were fixed pretty much in a matter of less than an hour.

We have been using app for almost a month now and would recommend the app whole heartedly to all the startups out there. Similar solutions are close to $500 per month, so to me its a no brainer. My whole hearted 5 stars to this app!