Reviews (230)

Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 20% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong, affordable solution for WhatsApp marketing and customer communication, especially with Shopify. They highlight smooth integration, reliable automations for abandoned carts, COD confirmation, order and shipping updates, and broadcast campaigns. One‑click catalog sharing and templates help boost conversions and sales. Teams value centralized chats, quick replies, mobile access, and Instagram automations, calling it user‑friendly and good value for money.

January 27, 2024

Have been using the app for over a year now. Very happy with the flows, the support, and the simplicity of managing the app for a nontech person.
It's quite easy to manage customer queries and we have been getting a good ROAS.
Would recommend the app to anyone wanting to explore WhatsApp marketing.

ISAK
India
Over 1 year using the app
January 19, 2024

We have been using Interakt for few months now. The automation and catalog feature works well, still hoping for more automation features though. Overall serves the purpose!

ShuShu Babies
India
9 months using the app
December 27, 2023

The application works absolutely well. Automated campaigns are really useful. There are minor bugs but the support is good enough to address the questions. And META could improve upon the catalog feature

Sancha Tea (Online Boutique)
India
3 months using the app
December 27, 2023

If you want to wasted your time and money please install interakt ,
i paid and still my whatsapp not connected i try to cordinate with one team member ( Chirag ) who told me if you want help from me please change to higher plan , you have to contact via email with basic plan .
okay i did it i email them 4 days back and no support till today .
wasted 1 month , apps have so many bugs .

Dmaasa
India
9 days using the app
September 25, 2023

The team is unprofessional and not contacting even after number of mails, just you got assurance call but they are not resolving the things. Even between meeting they said that we will contact you shortly, and disappear without any further information. Their platform also stop working and hanging so much.

INDIA CUISINE
India
10 months using the app
August 1, 2023

This app used to work better before. Recently switched back to it and the experience has been the complete opposite as it was before. They removed the Starter option and recently introduced a wallet option and it is not working for my profile. It has been 3 days since the issue has been reported. Still waiting for the issue to be resolved.

Moms Ever
India
6 months using the app
July 29, 2023

website par whatsapp button lagana itna hi zaruri hai to aap logo ne apni website https://interakt.ai par whatsapp button ko add kyun nahi kiya hai? aap whatsapp blue tick verification ki bhi baat karte ho aap logo ka blue tick vale account par reply bhi nahi dete ho, wallet me balance add nahi ho raha screen shot aur video bhi mail kiya par 2 din se koi reply nahi aaya. ham to chhote business vale hai 500, 1000 ka hamara customer hota hai agar whatsapp button add nahi karenge to hame koi itna bada lose nahi jayega lekin aap logo ke liye to ham bade customer hai na aap to achhe se customer ka support kariye.

Soni Fashion®
India
About 1 year using the app
May 21, 2026

thank you much for help and setting up the automations.

HYARA
India
6 days using the app
May 7, 2026

fab Experience, very co-ordinative and supportive team, Must go with Interakt.

COSDERMA
India
8 months using the app
May 4, 2026

Interakt is a powerful and easy-to-use platform for WhatsApp marketing and customer communication. It simplifies automation, improves engagement, and helps boost conversions with targeted campaigns. A great tool for scaling business communication efficiently.

Royal Collection Store
India
5 months using the app