Reviews (230)

Overall rating
4.3
Counts per rating level
  • 70% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 20% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong, affordable solution for WhatsApp marketing and customer communication, especially with Shopify. They highlight smooth integration, reliable automations for abandoned carts, COD confirmation, order and shipping updates, and broadcast campaigns. One‑click catalog sharing and templates help boost conversions and sales. Teams value centralized chats, quick replies, mobile access, and Instagram automations, calling it user‑friendly and good value for money.

March 4, 2026

amazing support by interakt team

Kawaii
India
3 months using the app
March 4, 2026

great hands on explaination of the problem that we face would highly recommend interakt

aindiancart
India
About 1 year using the app
February 7, 2026

Superb Support, the team is extremely helpfull for campaign creations etc...

Spice Basket
India
Almost 3 years using the app
April 16, 2026

Nice Platform for Order notifications. Support also very good

T2G Shopping - Directly From Manufacturer
India
9 months using the app
December 16, 2025

Overall good experience using the platform, does have some pitfalls but Nishant Arora from the support team has helped lot!

Urban Platter
India
11 months using the app
December 11, 2025

Great experience using Interakt with Shopify. We faced a major issue, but the CSM team (Shubham Keni) stepped in quickly and resolved it efficiently. Really appreciate the support!

Navavedam Wellness
India
25 days using the app
December 9, 2025

Interakt has been an amazing tool for managing our WhatsApp customer communication! The platform is super easy to use, and the automation features have helped us save so much time. I especially love the quick replies, broadcast options, and their customer support team is also very responsive and helpful whenever we need guidance.

Overall, Interakt has really improved the way we connect with our customers. Highly recommended!

All Stop Trading New
Ireland
14 minutes using the app
November 20, 2025

very very sleepy customer service, and not user friendly at all, also poor documentation. refund please !

الكلان فيب
Egypt
16 days using the app
November 5, 2025

Really amazing service. Nice customer support. so helping and guiding.

VIALA
India
About 1 year using the app
September 18, 2025

Super energy by Siddharth Bhatia. Loved Interakt. Have been using it since more than 2 years now.

Its great!

Happyware - Everything Home Bar
India
Almost 2 years using the app