Reviews (230)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong, affordable solution for WhatsApp marketing and customer communication, especially with Shopify. They highlight smooth integration, reliable automations for abandoned carts, COD confirmation, order and shipping updates, and broadcast campaigns. One‑click catalog sharing and templates help boost conversions and sales. Teams value centralized chats, quick replies, mobile access, and Instagram automations, calling it user‑friendly and good value for money.
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Pathetic support. Recent updated from interakt made my mobile phone interakt so buggy that I am not able to send whatsapp messages or images or catelogue. I raised a ticket but no resolution till date. whatsapp business is so important for small brands like me. Not satisfied with the support experience, just a bot appears most of the times redirecting us to some known issue docs.
Hi We have used the Whatsapp Interakt Solution they could not achieve the Solution which we aksed so we have moved to some other whatsapp where we getting the reply kind of things. But Interakt not ready to refund which they charged unused month payment. We have not used the product even they charging the apps amount
pls be aware about billing. we have migrated our WhatsApp services two months ago to different service provider though they are keep charging until we uninstalled the tool. And when we have dropped an email, they simply closed the ticket.
On 17th April, we uninstalled the app and disabled the 2fa from the FB Business Manager account and requested to cancel our subscription multiple times, still, we are not able to use our number on another app.
The App's website show around INR 2796 for 3 Months. We believe them and setup the App and invest our time to set up. Then after the trial period end, when we try to actually subscribe, there we can see the Starter plan $15. that is double the amount they offered.
We can't complain it, all they have is a chat bot which will not lead us to anywhere.
The best tool to automate the retargeting and confirmation process. It is very easy to set up and work with a large team. Integration is easy and quick with the available apps. The only issue I am facing is fewer contact options with the team in case of any technical help and less availability to integrate with other tools available for marketing like payment gateways, checkout pages etc.
We have been using Interakt for few months now. The automation and catalog feature works well, still hoping for more automation features though. Overall serves the purpose!
We have been using Interakt for sometime now, the automated campaigns are working well and we are just trying to explore catalog feature now
The Interakt WhatsApp Marketing app on Shopify is fantastic! It's super easy to use and has helped boost our engagement by connecting with customers through WhatsApp effortlessly. Highly recommended!
They must add phone support also for quick connect. Rest is good.
We have been using Interakt for some time but just the basic plan. We can push automated campaigns and send marketing campaigns. It works well and I am looking forward to more features.
