Reviews (299)

Overall rating
4.3
Counts per rating level
  • 78% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for WhatsApp automation and marketing that boosts sales, especially via abandoned cart recovery, COD confirmation, and bulk campaigns. They like the seamless Shopify integration for order updates, tracking, and broadcasts, plus shared inbox, catalogs, quick replies, and templates for organized customer communication. Many find it intuitive, reliable, and affordable, and praise the responsive, hands-on support and onboarding for scaling D2C and e‑commerce operations.

April 13, 2026

Did not get the required support from Interakt's team.

O'LYN Premium Outfit
India
About 1 month using the app
May 7, 2026

fab Experience, very co-ordinative and supportive team, Must go with Interakt.

COSDERMA
India
8 months using the app
May 4, 2026

Interakt is a powerful and easy-to-use platform for WhatsApp marketing and customer communication. It simplifies automation, improves engagement, and helps boost conversions with targeted campaigns. A great tool for scaling business communication efficiently.

Royal Collection Store
India
5 months using the app
March 8, 2026

No support recieved to setup the app

Fabrics & More
India
13 days using the app
March 5, 2026

Great experience working with the Interakt team. They are very helpful, responsive, and supportive whenever we need assistance. The team ensures issues are resolved quickly and guides us properly whenever required.

ROOKIES
India
10 months using the app
March 4, 2026

great hands on explaination of the problem that we face would highly recommend interakt

aindiancart
India
About 1 year using the app
March 2, 2026

i have been using Interakt for the last 4 months,
Super effective for my D2C brands, great WISMO Awareness through its easy to make Templates
recommended!

Alagini
India
3 months using the app
January 19, 2026

Tharini was very helpful and almost all our queries were smoothly answered.

Gehna Jewellers
India
4 months using the app
December 11, 2025

Great experience using Interakt with Shopify. We faced a major issue, but the CSM team (Shubham Keni) stepped in quickly and resolved it efficiently. Really appreciate the support!

Navavedam Wellness
India
About 1 month using the app
November 28, 2025

The pathetic part is poor support team. Response is very very slow. Sometimes after lot of follow up, somebody replies that also for the shake of giving response, not to resolve any problem

Indrikaa
India
3 days using the app