Reviews (491)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex, real-world shipping setups that Shopify alone can’t manage. They highlight powerful rules for mixed catalogs, B2B tiers, and multi-warehouse or dropship scenarios, plus accurate dimensional and multi-box rating that prevents undercharging. Many report clear gains in profit and checkout accuracy. Support is frequently praised as fast, hands-on, and willing to configure and test intricate scenarios.

December 19, 2018

We have recently started expanding our delivery to use multiple outsource companies as well as our own fleet, as such we needed a way to be able to create rates to cover every outcome based on weight, price, same day vs future delivery, different rates per area/post codes, our drivers vs outsource & in multiple combinations of these

This app has made that all possible.

Joel was also extremely helpful with also adding in the ability for us to tie the rate in with with Zapiet's Store Pickup & Delivery app so we could create rates based on if the order was shipping today or not shipping today.
This way we only ever show the 1 relevant rate to the customer instead of them seeing a bunch of options and selecting the wrong one.

This app seems to have you covered for whatever rate setup you may need to create.

Colette & Lola
Indonesia
4 months using the app
December 21, 2018

We just installed this to replace a discontinued Canada Post app. The setup was really quick, with minimal hassle, and we had the app ready to go live within the hour. I really appreciate the Intuitive staff checking my settings and making sure everything was done correctly - that's a level of support that goes above and beyond.

For Better or For Worse
Canada
10 days using the app
January 22, 2019

Our shipping requirements are very complicated and Shopify's restrictive, frustrating postage calculations were driving us crazy. Intuitive Shipping is a brilliant app that solved all of our problems easily. It is simple to set up but if you need help, Joel is always on hand. He answered all of our emails promptly and helped set up the more complicated shipping scenarios and ensured everything we had set up was working effectively. Thanks again for all the help and this excellent app.

The Merchant Fox
United Kingdom
12 days using the app
Edited January 23, 2019

Seems to be working well! Their customer technical service is fast and helpful if your a novice like me!

Eastern Bikes
United States
6 days using the app
January 23, 2019

Best Customer Service Ever! The turnaround time for the setup was lightning quick. We give it a 10 stars review. Thank you so much again.
CandyLipz LLC.

CandyLipz Official Store
United States
5 days using the app
January 28, 2019

The support was incredible ....The app support and rules was perfect for the shipping rates! I recommend it for every business for sure !

Raisman Corporation
United States
12 days using the app
February 5, 2019

This is a fantastic app. If you are looking to do any kind of shipping in Shopify with different vendors this is the app you need. You have a lot of control over how the shipping app works. The company is excellent to work with. You will not be disappointed.

Michael Malta Studio
United States
3 months using the app
February 20, 2019

We use this app integrated with Zapiet Store Pick Up and Delivery to manage our shipping. It is very comprehensive and offers lots of combinations, no matter how complex and ours certainly were. Since shipping, especially for overseas stores, is not straightforward the flexibility this App offers is excellent. But the real value is the absolutely excellent customer support that the team offer. They are responsive, friendly and helpful and will assist in any way they can. Delighted we chose this option. Was the glue that tied everything together.

Edible Blooms New Zealand
New Zealand
4 months using the app
May 31, 2019

Support team responds quickly and is very helpful with setting up the app based on your specific needs and complex scenarios.

STACYC
United States
25 days using the app
Edited July 15, 2019

I use this to quote Fedex LTL just like my customer service does. It calculates the number of pallets needed for the job and gets a quote back from fedex. So well thought out with terrific extra features

GFC TEST
United States
About 1 month using the app