Reviews (491)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex, real-world shipping setups that Shopify alone can’t manage. They highlight powerful rules for mixed catalogs, B2B tiers, and multi-warehouse or dropship scenarios, plus accurate dimensional and multi-box rating that prevents undercharging. Many report clear gains in profit and checkout accuracy. Support is frequently praised as fast, hands-on, and willing to configure and test intricate scenarios.

June 11, 2020

This app is WONDERFUL! It saved my shipping. I have many variants that would not work with the Shopify native shipping options and others apps too. Then I found Intuitive Shipping and everything I want to setup was possible. And I to add to it, their customer service is exceptional!!! Paul and his team get back to you right away, very clear and solve and questions you have and are SUPER helpful getting everything setup. Best customer service ever! I am a happy customer and have had no issues what so ever with their app, and shipping is just smooth sailing. Mahalo for creating such a great App! Very Grateful!

Sea Light Print Shop
United States
Over 1 year using the app
June 11, 2020

I can't speak highly enough about this app, it is the BEST because you can customize your shipping by tag, price, location everything!! I searched for hours looking for something like this and I am so glad I found this app, well-done guys at Intuitive Shipping you have truly made a great app! Would definitely recommend this app to everyone.

The Vape Life
Ireland
5 days using the app
July 2, 2020

Their support system is very good, which is important because the learning curve for me was longer than I had anticipated. But I stuck with it and their shipping app is working perfectly.

Chocolate Collective Canada
Canada
26 days using the app
July 9, 2020

This is the only shipping app you need. We tried them all. This is hands down the BEST and most CUSTOMIZABLE. Great support team to for easy answers. Highly recommend!

Grip Clean
United States
10 months using the app
July 29, 2020

This App is a MUST and Customer Support is SUPERIOR! Paul has been extremely helpful setting up all of my crazy shipping scenarios and makes Shipping seem easy. He and the App take all of the headaches out of Shipping. I couldn't exist without this App! It helps me Ship items from home, other locations, plus (2) POD Companies (even though one of the PODs isn't integrated with their API – it's still possible!) Don't hesitate to download this App and make shipping easy!

Outshine Labels
United States
11 months using the app
August 7, 2020

This app helped us solve two problems: 1) How to account for two product types (individual books) and case products, and 2) how to create a range of shipping costs that covers the potential shopping cart variations and shipping options.

Intuitive Shipping does that and so much more. It can be complex, but the Support Team is AMAZING!!!

God’s Word Mission Society
United States
Almost 2 years using the app
August 10, 2020

I can't believe we didn't get this app earlier! Setting up the scenarios to correctly reflect your desired shipping costs was made so much easier by Paul. He basically hand-held me all the way through until we got it right, his patience was outstanding. Now our store is truly reaping the rewards of this fantastic app and the boss is finally happy. Thanks guys

Burkes Cycles
New Zealand
2 months using the app
September 15, 2020

So far, this app has solved a lot of the shipping issues we were encountering. Our biggest issue to date has been filtering and displaying different types of shipping options for the two types of customers we serve - wholesale and retail. Being able to create scenarios based on customer tags, as well as, per product or collection has enabled us to really dial in the different carriers we offer to each customer base as well as provide much more accurate rates. Paul has been nothing but knowledgable, patient, and most importantly, proactive in making sure the app is configured to our needs. We truly appreciate all his efforts and continued support. Thank you, Paul!!!!

Nicole Brayden Gifts
United States
28 days using the app
October 15, 2020

Really robust shipping tool that helped us create tiered shipping rules across various shipping zones. I was able to easily book and one-on-one customer service call to troubleshoot a minor issue. Would definitely recommend!

Pourtal
United States
4 months using the app
October 21, 2020

Just got set up with Intuitive Shipping and the combined shipping works beautifully! Their support team is fantastic, quick to respond, and showed me a better way to calculate shipping. They pretty much led me through the whole process. I recommend them!

Falling Putt
United States
26 days using the app