Reviews (491)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex, real-world shipping setups that Shopify alone can’t manage. They highlight powerful rules for mixed catalogs, B2B tiers, and multi-warehouse or dropship scenarios, plus accurate dimensional and multi-box rating that prevents undercharging. Many report clear gains in profit and checkout accuracy. Support is frequently praised as fast, hands-on, and willing to configure and test intricate scenarios.

February 24, 2021

This app has provided THE solution to our complex shipping requirements. Once configured, the smartboxing algorithm really improved the delivery service options and rates returned for our customers. It integrates well with our UPS carrier negotiated rates. The support team provided excellent customer support as we worked through all of the configuration and testing.

livingworks-connect-USA
United States
About 1 year using the app
March 1, 2021

BEST shipping app with the best support. Setting up shipping methods can be complicated, but their team goes above and beyond to help. Paul was able to guide me through exactly what we needed to set up, and has been extremely patient and responsive every time I reach out to him with a question or issue. 100% recommend.

Hapi Art
United States
About 2 months using the app
March 5, 2021

Great app! Customizable to your preference and support is always there to help you every step of the way!

Shin-Sen-Gumi
United States
6 months using the app
March 10, 2021

The app has been very useful for our many different shipping scenarios. Their support team was very knowledgable and dedicated to helping us find solutions to our questions! Thank you!

Burdock Brewery
Canada
9 months using the app
March 12, 2021

App has worked great from the start, and customer support is the best I've ever gotten with a Shopify app. Five stars, absolutely.

Bandit Fitness
United States
8 months using the app
March 24, 2021

Amazing product and support. The app literally does anything you may need for shipping - and the support is super helpful and quick

Cavalor Direct
United Kingdom
About 17 hours using the app
April 11, 2021

This app is perfect for accurately calculating shipping rates and takes the guesswork out of which boxes to us. Support is also extremely prompt.

Kinetic Labs
United States
5 months using the app
April 16, 2021

This app has saved us SO much money in incorrectly calculated shipping costs! It integrates with Printful as well. Their customer service is incredible every single time I've had a question. Despite note being the most tech savvy person, their representatives have made the process easy. Highly reccomend

FinfolkProductions
United States
Over 2 years using the app
April 22, 2021

Fabulous product and even better customer service. The Intuitive Shipping team made setup easy with a personal video chat and continue to assist me through email and video chat with any questions I have. The best Shopify app experience I've had yet.

Sticks and Steel
United States
About 1 month using the app
May 14, 2021

This is the best shipping app on Shopify by far. It can handle any sort of weird scenario we throw at it. We were using Boxify but it would time out with large quantities. The support team (Paul and Michael) are phenomenal. I'm able to get things answered quickly and efficiently. They are probably the best developers I've ever worked with.

Brand King
United States
Over 1 year using the app