Reviews (491)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for handling complex, real-world shipping setups that Shopify alone can’t manage. They highlight powerful rules for mixed catalogs, B2B tiers, and multi-warehouse or dropship scenarios, plus accurate dimensional and multi-box rating that prevents undercharging. Many report clear gains in profit and checkout accuracy. Support is frequently praised as fast, hands-on, and willing to configure and test intricate scenarios.
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This app has been incredibly helpful in setting up specific shipping conditions for us. There's so much more that I'm sure we can do with it, but haven't tried yet. We will! 5 stars especially for their awesome tech support!
Wow, thank you for this! It's great to hear you're getting the help you need from our support team, and that Intuitive Shipping is helping you manage your shipping scenarios effectively. We're not satisfied until everything is working the way you need it to, so if you have any further questions or run into any concerns, please reach out to us. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
This is the best shipping application for Shopify! We have tested many options which confirmed that Intuitive Shipping is the best!!
Thank you for the kind words! We're so happy to hear Intuitive Shipping is helping you succeed with shipping. Please reach out to us any time you have a question or need assistance.
Best regards,
Ron Anderson
Customer Experience Manager
In setting up the app, their support team has been incredible. We are feeling great in our decision to use Intuitive Shipping for our shop. Huge thank you to their support team!
We're glad to hear our team was able to help you get Intuitive Shipping set up confidently. We really appreciate you taking a few moments to share this with others so they can make an informed decision. Thank you!
Best regards,
Ron Anderson
Customer Experience Manager
The app was a great solution for the custom shipping rates issue we ran into. I scheduled a quick 30-minute call to get a run down on the app. Paul did a great job of giving me a tour of the app and all its features, showing me how the app can solve the main issue our store was facing, and answering all my questions even after the call through email chat. Some of the best customer support I've gotten from a Shopify app team yet!
It's really great to hear that you got the most out of your demo appointment with Paul, and that you're happy with the follow-up support. Thank you for taking a few moments out of your day to share this. We really appreciate it, and we look forward to working with you if you need any further assistance!
Best regards,
Ron Anderson
Customer Experience Manager
Great app Easy to Use Best Part is the customer Service Any Issues not only do they reply right away but they have a solution and suggestions. To me, this is the most important part of any App Thank you, Intuitive Team
We're so happy to hear your experience with Intuitive Shipping has been such a positive one. Thank you for sharing this! We take immense pride in our ability to help merchants like you feel confident with your setup so you can succeed at shipping. Please reach out to us if you have any further questions or run into any concerns.
Best regards,
Ron Anderson
Customer Experience Manager
The support from Intuitive Shipping is EXCELLENT! It took a lot of troubleshooting to connect my carrier account to the app (this was a carrier issue and not an issue with the app), but the team at Intuitive kept working on the issue until a resolution was found. I highly recommend this app, especially for stores with lots of different sized products.
Thank you for sharing this! We're glad to hear our team helped you get the carrier issue resolved, and we really appreciate the recommendation. If you have any questions about Intuitive Shipping or run into any concerns, please don't hesitate to reach out to our support team.
Best regards,
Ron Anderson
Customer Experience Manager
Great app and works very well. The support team are very helpful when you need any help with the setting up of conditional shipping and scenarios. They are quick to respond to your emails and always have the answer for you straight away. Top app, very well developed.
Thank you for the high praise! Very much appreciated. We're glad to year you got the help you needed setting up your scenarios. If you have any other questions about Intuitive Shipping, or if you have any concerns at all, please don't hesitate to reach out to our support team.
Best regards,
Ron Anderson
Customer Experience Manager
This app is amazing. We have set several custom shipping rules for perishable items, free shipping constraints, NOT shipping to PO boxes, etc. The team is amazing. It is easy to go through the documentation, but on top of that - they are available to setup a video call to walk you through how to setup something. White Glove service all the way around. I am so happy I found this app for our shipping!
Thank you so much for sharing this! We're happy to hear Intuitive Shipping is helping you manage your complex shipping calculation needs, and that our help resources (documentation, support team) have been beneficial to you. We're here to help if you have any more questions or run into any concerns with your setup.
Best regards,
Ron Anderson
Customer Experience Manager
Wonderful App! Very Helpful Support Team. They provide any help with the setting up of scenarios. Quick response to emails and always have the answer for you straight away. Very useful and Highly Recommended!
We're so glad to hear that your experience with Intuitive Shipping has been such a positive one, and that our team is getting you the help you need in a timely fashion. If you have any additional questions or run into any concerns, please don't hesitate to reach out to us again!
Best regards,
Ron Anderson
Customer Experience Manager
This has helped us so much. We're still working out some of the little things right now, but it's been great. Their customer service is unreal helpful, too!
Thank you for the kind words! We're glad to hear Intuitive Shipping is helping you succeed with shipping. Our team is always here if you have a question or need assistance. Let us know!
Best regards,
Ron Anderson
Customer Experience Manager
