Reviews (491)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for handling complex, real-world shipping setups that Shopify alone can’t manage. They highlight powerful rules for mixed catalogs, B2B tiers, and multi-warehouse or dropship scenarios, plus accurate dimensional and multi-box rating that prevents undercharging. Many report clear gains in profit and checkout accuracy. Support is frequently praised as fast, hands-on, and willing to configure and test intricate scenarios.
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Intuitive Shipping is a great app that provides an easy platform for complex shipping needs. They are always helpful if you need an extra set of eyes to figure out what you want to accomplish. Thanks team.
Pro Team
Pro Cabinet Supply
https://procabinetsupply.com
We're so happy to hear Intuitive Shipping is helping you manage your shipping needs so effectively! We appreciate you taking a few moments to share this to help others make an informed decision. Please don't hesitate to reach out to our team again should the need for assistance arise.
Best regards,
Ron Anderson
Customer Experience Manager
great service! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you very much for this very brief and very enthusiastic review! Our team is always here to continue providing the great service you have come to know and expect, so please don't hesitate to reach out. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
The Intuitive team has been the MOST HELPFUL and KIND group of folks I've worked with to set up my website. Setting up shipping functions that work is by far one of the most complicated tasks in developing a new website and they made the process much easier! The app is quite intuitive (ha!) and they have helpful guides, and are always SO helpful when I reach out. I highly recommend! Thank you Intuitive folks!
Wow, thank you so much for the high praise! We are very happy that your experience with Intuitive Shipping has been an exceptional one, and that you're getting the most out of the app, our support team and our self-serve guides. Please let us know if we can help you further should the need arise. Thank you for the enthusiastic recommendation!
Best regards,
Ron Anderson
Customer Experience Manager
Powerful app that gives you a lot of ways to customize your shipping parameters. A+ customer service. One of the best apps I have used with our store to date.
Thank you for the high praise! We're glad to hear you're taking advantage of the many ways Intuitive Shipping can customize the shipping experience for your customers. Whether you have a quick question or get stuck on something, please don't hesitate to reach out to our support team!
Best regards,
Ron Anderson
Customer Experience Manager
Intuitive Shipping made my shipping process so much easier, huge thanks to Paul for his prompt support.
Amazing! Thank you for taking a few moments to share this. It's great to hear you're getting the help you need from Paul and the rest of our team when you need it. We will be here to help if the need should arise.
Best regards,
Ron Anderson
Customer Experience Manager
We have some pretty niche shipping settings that Shopify does not allow us to do. Been after an app for years that enables multiple factors in a cart such as weight, number of items and cost, all combined. Was recommended Intuitive Shipping by Shopify support and after a chat with their customer support, it was exactly what I was after. Took a little time to get my head around the set-up as my requirements were quite complex, however the app handled everything and support were there on-hand to answer any questions. Highly recommended.
We're happy to hear that Intuitive Shipping is capably handling your shipping requirements, and that our support team has helped you get through the setup process successfully. We take pride in being able to handle just about any situation you can think of. Thank you for taking the time to share this, helping others with complex shipping needs make an informed decision. We very much appreciate the recommendation!!
Best regards,
Ron Anderson
Customer Experience Manager
The help we have received from Michael with the set up of Intuitive has been amazing. The app itself takes a little bit to wrap your head around, especially for scenarios as complicated as ours, but it is amazing once it is up and running. This app is going to save us hassle, money and time.
Thank you for sharing this! We're happy to hear you've been getting the support you need to get set up, and that you're already seeing great results. We know Intuitive Shipping can do a lot and that can mean a learning curve. Our team is always here to help you if you get stuck on anything, or even if you have a simple question. And we have an extensive help center, too!
Best regards,
Ron Anderson
Customer Experience Manager
Very clever app, with a lot of creative ways to charge for shipping. Also the support is top-notch, you tell them what you would like to do, and they show you 2-3 different ways on how you can do it. I would definitely recommend this app.
We very much appreciate your recommendation! Thank you for helping others make an informed decision about Intuitive Shipping. We take pride in making sure you feel comfortable with and confident about your setup and that you're succeeding with shipping. Please reach out if you have a question or if you get stuck on something. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
I've used this app on previous stores and it really is great at customizing rates if you need to set them up manually when there's no carrier integrations available to pull rates.
Support team is also very friendly and always respond quickly and are very helpful.
Also provides additional features which native shopify setup lacks like being able to do $ or % off shipping rate discounts.
Thank you for taking a few moments of your time to share this! It's great to hear you're taking advantage of a few of the many customization features in Intuitive Shipping, like our custom rates and discounts, and that you're getting the support you need from our team. If any questions come up, or if you run into any issues, please don't hesitate to reach out to us. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
We just installed this app but have been testing it out for a week now. The best part has been the support team! We had Paul Cann and he was the absolute best!!! Answered all my questions prior to installing the app and while i was testing it out.
The app is great so far too.
We're very happy to hear your experience with Intuitive Shipping has been such a positive one, and that you've been getting the help you needed during the important setup and testing stage. Please let us know if you need any further assistance. Paul and our entire support team are here to help if you have any questions or concerns.
Best regards,
Ron Anderson
Customer Experience Manager
