Reviews (491)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for handling complex, real-world shipping setups that Shopify alone can’t manage. They highlight powerful rules for mixed catalogs, B2B tiers, and multi-warehouse or dropship scenarios, plus accurate dimensional and multi-box rating that prevents undercharging. Many report clear gains in profit and checkout accuracy. Support is frequently praised as fast, hands-on, and willing to configure and test intricate scenarios.
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We have been using Intuitive Shipping for a number of years now. Their interface and rule set up is as complex or simple as you need it to be, it's always great to have the option. In addition to their great product is their support team. They really care about helping you every step of the way. Their responses are timely and thorough which is exactly what we want in a service. If you need a shipping app, consider Intuitive Shipping!
Thank you for sharing this! We know that every business has different shipping needs, and we're confident Intuitive Shipping can handle just about anything you can think of. We're happy to hear our support team has been so helpful through the setup process. We'll continue to be here if you run into any concerns or even if you just have a question about the app. Thank you so much for the recommendation!
Best regards,
Ron Anderson
Customer Experience Manager
This app is super practical and straight forward to set up. Their team is very helpful and quick to respond. Their articles are also super helpful.
Thank you for sharing this and helping others to make an informed decision. We know that shipping can be complex and that Intuitive Shipping can handle a lot of different requirements, so it's great to hear that you've loving our user-friendly interface. We're happy to hear you're taking advantage of our help center and its in-depth, step-by-step articles. If you do have any questions about the app or if you get stuck on something, know that our team is here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Game changer! This app addressed all of my frustrations with Shopify shipping and the customer service is unparalleled! Signed up for the 1/2 hour one-on-one introduction which was extremely helpful and was amazed how quickly I got a response to my questions when setting up the app. Really impressed with the app and the support. Thank you, Intuitive Shipping!
Amazing! Thank you for this. We're so happy to hear you got the most out of our one-on-one demos and that you're getting any additional support you need in a timely fashion. If you do have any concerns or questions down the road, please don't hesitate to reach out to our support team. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Really great app. Easy to use and full of features. Support is fantastic and answer all questions in good time. Our business in the UK is a little complicated and we have time and day based requirements that this app handles well. Would certainly recommend.
We really appreciate you taking some time to share you experiences with Intuitive Shipping, and we're happy to hear you're getting the support you need to manage your complex shipping setup effectively. Thank you so much for the recommendation!
Best regards,
Ron Anderson
Customer Experience Manager
Always answers within a reasonable amount of time and here to resolve any issue that may arise.
(Which is mostly some setting in shopify)
Thank you for your review! We appreciate you taking some time out of your day to share this, and we're happy to hear our support team is helping you through any issues that come up. If you do have any questions about Intuitive Shipping or if you run into any issues in the future, we're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Great app that meets 99% of our needs (Shopify is pretty limiting on the other 1%, not the app's fault). Amazing support with fast response time.
We really appreciate this! We know you have a choice, and we're glad to hear that Intuitive Shipping is working well for you. Thank you for the high praise for our support team. We're here to help if you have any further questions or run into any issues.
Best regards,
Ron Anderson
Customer Experience Manager
As a growing company we made the big decision to move over to Shopify, our next step was to choose a shipping app for our growing needs. After doing research Intuitive Shipping always kept on coming up so we to a risk and choose them. I’m hear to say it was one of our best decisions we made as the team at Intuitive Shipping went over and beyond in helping us in creating our shipping scenarios with a breeze. Thank you Intuitive Shipping for being patient with us and understanding our needs.
Thank you so much for sharing this! We're very happy that you chose Intuitive Shipping, and that your experiences to date have been overwhelmingly positive. We're not happy until you feel confident with your setup. Our team is here to help if you get stuck on something or if you just have a question.
Best regards,
Ron Anderson
Customer Experience Manager
Used Intuitive Shipping for two years to help manage cost-of-shipping struggles with multiple odd-shaped products in my store and print-on-demand suppliers. I recently simplified my packaging requirements to a standard set of boxes and mailers and dropped all POD products and no longer needed the firepower of this app. If you have complex shipping requirements that, for example, require billing for a single order that requires more than one box (and you don't want to eat the shipping costs), this is the app for you. It's brilliant and the support is among the best for any app I've ever used. Thank you.
Thank you for sharing your this, and for helping others with similar complex requirements make an informed decision. We're glad your experience with Intuitive Shipping was such a positive one and helped you manage your complex requirements. We very much appreciate you taking the time to share this thoughtful and detailed review as you transition into a more simplified approach to shipping.
Best regards,
Ron Anderson
Customer Experience Manager
Intuitive Shipping is an excellent product. It was easy to migrate from our previous shipping configuration and do the basic setup. Intuitive also offers all of the additional features we needed to fine tune our shipping/check out experience for both our D2C and B2B customers.
Thanks for taking a few moments to share this! We're happy to hear that getting set up on Intuitive Shipping was a smooth process, and that you're now able to take advantage of our robust feature set. Our support team is here to make sure you're set up for success with shipping, so please reach out if you have any questions or hit any snags. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Excellent App! We recently came over from another shopping cart to Shopify and could not find a good solution for real-time shipping. This app is exactly what we needed and the support is amazing.
We're happy that you gave us a try after migrating, and it's great to hear that Intuitive Shipping is giving you the tools you need to succeed with shipping. Thank you for taking a few moments to share this! Please let our support team know if there is anything you need, whether it's just a simple question about the app, or you run into an issue. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
