Reviews (155)

Overall rating
4.3
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful replacement for spreadsheet-based purchasing, cutting reordering from hours per day to minutes per week. They highlight accurate demand forecasting and replenishment tools that reduce stockouts, overstock, and improve cash flow. Multi-location and high-SKU merchants value its PO automation, multi-channel support, and detailed inventory analytics. Many long-term merchants call it essential and praise the fast, knowledgeable onboarding and support.

August 25, 2021

I used this app to help with controlling stock levels in real time but once stock had been updated through IP the total would not decrease until I manually uploaded the accurate numbers . When I asked about the problem I was told to contact Shopify and play email tag . If you are looking for this to actually track anything look at another app first.

Steam Whistle Employee
Canada
Over 1 year using the app
Inventory Planner by Sage replied August 25, 2021

We're sorry to hear about your experience using Inventory Planner. Unfortunately the functionality you describe is not something we support. Shopify acts as master of inventory in this case. Inventory Planner can make an update to stock based on purchase order receiving, but that is the only time that our system affects stock levels. Stock level adjustments following customer orders need to be handled either by Shopify, an inventory management system, or another app.

If we can help you with forecasting, purchasing, or reporting, we'll be glad to set up a call to go through your account together.

May 30, 2020

Initial set up takes time, but once it's all done and ready, Inventory Planner is the best forecasting, and purchasing app out there. It connects directly to our Shopify and it literally takes me 15 minutes to create a new PO. Saves so much time and money! And their team (Jill, Basel, Oleg, etc) were so helpful and patient during set up. I recommend 200%!

SUAVS
United States
9 months using the app
Inventory Planner by Sage replied May 30, 2020

Saves time and money - music to our ears! Thanks so much for your feedback.

May 7, 2019

We have only recently begun using Inventory Planner, but they have been instrumental in dialing in our replenishment process for both our online store, as well as our new Amazon Seller Central account. The best part of the app is the team that comes with it. They are friendly, knowledgable and always happy to help you refine your store to work best for your business!

Kodiak Cakes, LLC
United States
29 days using the app
Inventory Planner by Sage replied May 7, 2019

So glad that Inventory Planner helps to improve your replenishment process! We're excited to be working with you and to see your store grow!

July 20, 2021

I would highly recommend Inventory Planner. It synced seamlessly with our store and has allowed us to data to make more intelligent decisions on merchandising, purchase orders and costing. If you are new to DTC like us, may require a little upfront time to learn, but worth the time. If you ever get stuck or have an issue the chat and in-person support has been exceptional.

Bleuet
United States
11 months using the app
Inventory Planner by Sage replied July 20, 2021

Thank you so much for your kind feedback. We love to hear that Inventory Planner helps with your merchandizing and purchasing!

July 8, 2021

I am truly enjoying this app and I have now had it for over two years. It syncs beautifully with Shopify and provides so many metrics. I personally do not use the open to buy plan but my open to buy specialist uses all of the numbers from IP to formulate our plan. She is equally impressed. Customer service is really great too, you just message them and they ACTUALLY message back!

Three Sisters Boutique
United States
Almost 2 years using the app
Inventory Planner by Sage replied July 9, 2021

We're so glad to hear that Inventory Planner helps with reporting metrics and open to buy for your store! Thank you so much for your kind feedback!

December 10, 2018

This app has become a game changer with placing reorders for products. Helping us forecast sales, looking at COGS/gross profit/and sales in general. The PO functionality is amazing, being able to make PO's for vendors and get products on order with ease. So much it can do and I am sure we only use it for 10% of it's actual capabilities but we are always learning new things with it.

1776 United
United States
Almost 2 years using the app
March 5, 2020

We have used this app for almost three years. At first, it was a pain because there were long wait times for a response and things were constantly changing. But those changes have been made for ease of use and understanding! Now we can not get enough of IP. My favorite feature is the robust reporting tool and the ability to see snapshots of inventory at any given point. Highly recommend!

Heat Free Hair
United States
Over 2 years using the app
Inventory Planner by Sage replied March 5, 2020

Thank you for all of your great feedback and help to improve Inventory Planner. It's a pleasure to work with you and we love to see your store grow!

November 20, 2022

I love this app. I can't even imagine how I would have grown my 3 location business without it. My only complaint is that the fee went up a bit but I cannot complain when I've doubled my sales and cut my inventory management workload down to a few hours per week vs a few hours per day. This app is a must to have the product available when customers want it or you are missing out on sales.

Vape Express Canada
Canada
9 months using the app
Inventory Planner by Sage replied December 2, 2022

Hi there,

Thank you so much for your feedback - we love hearing from our customers!

It's great to hear that we've been so instrumental to your growth and that you've managed to reduce your inventory management by such a huge amount, it's fantastic to hear!

Thank you again,
Tom (Inventory Planner)

May 19, 2016

This is an incredible app. We use it constantly to manage our forecasting, budgeting and replenishment - we wouldn't be able to cope without it!

No matter how many SKUs you have or whatever your complexity, Oleg and team can definitely help you out to simplify your buying and planning efforts tremendously. Definitely recommended - trial it first if you need to, they're really knowledgeable!

Uk Bump Keys Ltd
United Kingdom
2 months using the app
November 15, 2021

So far one of the best apps to keep control of your inventory on multiple platforms and do internal transfer from your warehouse to others. It is easy to use, and it provides helpful reports. The customer service and technical support team are great, they always answer to your questions in a short time with a good solution to your situation. This app has made our daily operation simpler and better.

Sleeplay
United States
3 months using the app
Inventory Planner by Sage replied November 15, 2021

Music to our ears! Thank you so much for your kind review. We love to hear how Inventory Planner helps your store's operations!