Reviews (155)

Overall rating
4.3
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful replacement for spreadsheet-based purchasing, cutting reordering from hours per day to minutes per week. They highlight accurate demand forecasting and replenishment tools that reduce stockouts, overstock, and improve cash flow. Multi-location and high-SKU merchants value its PO automation, multi-channel support, and detailed inventory analytics. Many long-term merchants call it essential and praise the fast, knowledgeable onboarding and support.

Edited November 29, 2023

This App has been great for us to better manage how we order inventory. Jill has been extremely helpful onboarding us and still helps us with any questions we have 1yr later! Claire also made us a custom solution that we really needed. Great team and great app. Highly recommended.

Simply Carbon Fiber
United States
Over 5 years using the app
July 21, 2020

Our inventory is complicated to say the least. We have both evergreen and fashion inventory, spread across 9 band sizes and 10 cup sizes, all of which have matching bottoms, in four sizes, you get where I'm going with this...

This app is an indispensable part how we run our business

Jolie Bra and Lingerie Boutique
Canada
3 months using the app
Edited December 7, 2018

This app is amazing. Within minutes I had so much data at my finger tips that I only wish I would have added the app sooner! I love the fact that the app tells me when to re-order which SKU and if I don't it will show me the profit I stand to lose. This is just one of the several amazing features I love.

sapahn
United States
25 days using the app
December 27, 2022

So far, we have been very impressed with the technical support, training and capabilities of the Inventory Planner! We had an incredible training process with a very helpful and competent member of the Inventory App team. This has prepared us well for utilizing the app for our specific business context!

Cara & Co.
Canada
About 2 months using the app
Inventory Planner by Sage replied December 29, 2022

Hi Cara,

Thank you very much for your review, we love hearing from our customers. It's great to hear how well Inventory Planner is meeting needs and goals - and it's also fantastic to learn that it's due in no small part to our implementation and training team.

Thank you again,
Tom (Inventory Planner by Sage)

Edited September 12, 2022

Inventory Planner was great before it was acquired by Bright Pearl. Now they are trying to lock their loyal customers into contract with terrible customer service and little feature updates. If you don't currently use this app, I don't recommend them. Bright Pearl is a terrible parent company. Try something like Cogsy.

Sivana
United States
About 8 years using the app
Inventory Planner by Sage replied September 16, 2022

Hi there,

Thank you for your feedback, we really appreciate hearing it - especially from our customers who have been with us for so long.

I'm sorry that you feel we've gone in a direction you're not comfortable with since our acquisition. The contracts you mention are indeed a change in direction, however one which guarantees us revenue, therefore allowing us to deliver a whole host of planned new features which will expand what you're able to do with Inventory Planner beyond anything before.

Plus we've been able to remove extra charges for connections to additional systems. This enables you to get information from as many sources as you need to, at no extra cost!

Look out for an invite to our forthcoming roadmap webinar on which we'll unveil the lowdown on these areas so you can see what's coming!

Thank you again,
Tom (Inventory Planner)

Edited December 20, 2019

This app is a must have for any E-commerce store. We tried it out on one of our several stores and are now using it for every store. Shopify is missing so many aspects to properly plan, merchandise or buy and Inventory planner picks up the slack, making a huge difference with proper inventory levels and stock oversight.

XCVI
United States
About 1 year using the app
Inventory Planner by Sage replied March 3, 2020

So glad we could help! Thank you for your kind review!

October 7, 2015

We are very pleased with Inventory Planner. We've been looking for a user-friendly forecasting solution and have tried quite a few over the past year. Oleg's quick and personal assistance is also incredibly helpful. So much so, we're now writing PO's straight out of Inventory Planner so all can be easily managed in one place.

Project Nursery
United States
6 months using the app
May 18, 2016

This app is provides all you need to effectively manage your inventory, purchases and budget. I have seen nothing quite like it in the industry. It does the heavy calculating for you. The developer provides great solutions to customize what you need for your business. The support is fast and extremely knowledgeable.
I highly recommend the App.

Brayola
United States
8 months using the app
October 22, 2016

Just started using this app for our online store for tracking inventory that we have on order. I am very pleased so far with the ease of use. And when I couldn't figure something out at 2:45 AM, the online help answered within a few minutes, solved my problem and gave me step by step instructions on how to enter the data I needed. Great app so far.

Hopeoutfitters
United States
3 months using the app
June 28, 2021

Still learning the ropes of the forecasting, but the customer support from the Inventory Planner team is OUT OF THIS WORLD. They are always responsive and helpful for all the questions our small business has been dealing with. We primarily use the app for receiving inventory and pulling reports - it is really nice to customize them however you want.

The Sol Collective
United States
3 months using the app
Inventory Planner by Sage replied June 28, 2021

Thanks so much for your kind feedback! We're so glad to help and love to hear that Inventory Planner helps with your receiving and reporting needs.