Reviews (155)

Overall rating
4.3
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful replacement for spreadsheet-based purchasing, cutting reordering from hours per day to minutes per week. They highlight accurate demand forecasting and replenishment tools that reduce stockouts, overstock, and improve cash flow. Multi-location and high-SKU merchants value its PO automation, multi-channel support, and detailed inventory analytics. Many long-term merchants call it essential and praise the fast, knowledgeable onboarding and support.

January 10, 2020

The best inventory planning application with fast support. If you have an issue their technical team immediately gets it escalated and fixed. Excellent communication and the app is the key to successful inventory planning.

3D Printing Canada
Canada
6 months using the app
Inventory Planner by Sage replied March 3, 2020

It's a pleasure to work with you. Thank you for the feedback!

October 5, 2020

We have been working with Inventory planner for a year now. We couldn't be happier with the app. We manage both our Amazon FBA and Shopify inventory in the app and without it, we would be lost. Thank you guys, keep it up!

Opposite Wall
Canada
5 months using the app
Inventory Planner by Sage replied October 5, 2020

So glad to hear that Inventory Planner helps with your inventory management!

January 11, 2021

It's very comprehensive inventory and forecasting app, which can be very confusing! Their support team is excellent. They take the time to help you understand, whether through webinars, chats or one on one calls. Highly recommend!

Satisfye
United States
4 months using the app
Inventory Planner by Sage replied January 11, 2021

Thank you for your feedback. We're happy to help and so glad to see your store growing!

February 24, 2020

The layout is very user-friendly, the support team is surprisingly prompt and helpful, and the features are next-level. This is more efficient and navigable than Stocky, and at the same time more flexible and detailed. A superior product.

Flatiron Wines & Spirits - New York
United States
25 days using the app
Inventory Planner by Sage replied March 3, 2020

Thank you for the great feedback! Glad to hear we're able to help!

December 3, 2022

This app is FLAWLESS for Inventory Buying and Stock Management. So many powerful tools in here that drives stock efficiency and reduce admin headaches. Fully featured, has excellent support, customizable, and is an indispensible growth tool.

Oz Backcountry
Australia
Over 1 year using the app
Inventory Planner by Sage replied December 9, 2022

Hi there,

Thank you so much for your review, we love hearing from our customers!

It's so great to hear that Inventory Planner has made such a huge impact in your inventory control and growth. I'll pass on your glowing feedback to our Support team too, I know they'll get a kick out of hearing about it.

Thank you again,
Tom (Inventory Planner)

June 22, 2021

We run a large gift shop with over 32,000 SKUs. This program is awesome and expedites our re-ordering process which we run daily. The team of developers are responsive and have added functionality to further make our operation even more efficient.

Paper Skyscraper
United States
9 months using the app
Inventory Planner by Sage replied June 22, 2021

We're so glad to hear Inventory Planner helps with your re-ordering! Thank you for your great feedback!

January 3, 2023

Inventory Planner has been a tremendous addition for us! Their team is quick to respond and has been helpful in our onboarding process. As well, we've had a few custom features built for our team which has been greatly appreciated.

Highly Recommend!

PROOZY
United States
11 months using the app
Inventory Planner by Sage replied January 5, 2023

Hi there,

Thank you so much for your review! It's fantastic to hear how well your on-boarding went and how we're supporting you ongoing. It's also great to hear that we've been able to develop some bespoke features for you too.

Thank you again,
Tom (Inventory Planner by Sage)

November 24, 2019

This is the best inventory planning/management app I have ever used! It impresses me more and more every day. Their customer support is probably the best of any Shopify app i've used. (Jill is amazing)

Keep doing what you're doing Inventory Planner!

WYRTH
Canada
6 days using the app
Inventory Planner by Sage replied March 3, 2020

Fantastic! Thanks for your feedback - it's a pleasure to work with you!

May 25, 2021

This app is a total game-changer for us. And this is really the only choice as in this case you can pull in data from multiple sales sites and platforms so amazing for the omnichannel brands. Do not hesitate to implement this. Outstanding - El Parche Coffee

Geek Grind Coffee
United States
1 day using the app
Inventory Planner by Sage replied June 3, 2021

Thanks for your feedback. We love to hear that Inventory Planner helps to see all of your data in one place!

January 11, 2023

Very buggy, overly complicated. Data was not reliable. And support team was totally unhelpful. I've also also hear sketchy sales practices on raising prices drastically once you are on. (As they know it's hard to stop using it once you have migrated all orders, data, etc.)

Amberjack
United States
5 months using the app
Inventory Planner by Sage replied January 12, 2023

Hi there,

Thank you for your feedback. I'm sorry to hear that you're experiencing issues with Inventory Planner.

Looking back at our interactions, we last heard from you in August last year at which time our team gave you some forecasting advice which you asked for, but it seems there are other areas we can help you with.

Please get in touch with some specifics and we can get you on the right path.

Thank you,
Tom (Inventory Planner by Sage)