Reviews (155)

Overall rating
4.3
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful replacement for spreadsheet-based purchasing, cutting reordering from hours per day to minutes per week. They highlight accurate demand forecasting and replenishment tools that reduce stockouts, overstock, and improve cash flow. Multi-location and high-SKU merchants value its PO automation, multi-channel support, and detailed inventory analytics. Many long-term merchants call it essential and praise the fast, knowledgeable onboarding and support.

May 27, 2020

This app is really helping us to manage our stock and keep our products on stock. I needed a help and the online chat was very helpful!
I really recommend this app!

Simply Nursery
United States
6 days using the app
Inventory Planner by Sage replied May 27, 2020

So glad that Inventory Planner helped with your stock management!

February 22, 2017

We love Inventory Planner. The app itself is easy to use and provides all the additional inventory management support we need, and the customer service/support has been phenomenal.

Anchorage Museum Association
United States
29 days using the app
Edited March 29, 2021

Amazing- far better than any of our previous inventory programs. If there is any issue at all, they get to work on it right away! I've never experienced such expedient customer care!

Inside U
Canada
3 months using the app
Inventory Planner by Sage replied April 19, 2021

We're so glad to hear this - thank you for your feedback!

Edited May 28, 2020

Inventory Planner changed our entire approach to the inventory aspect of our business. It was such a smooth onboarding process and intuitive interface. Can't say enough about this platform.

JAXXON
United States
3 months using the app
Inventory Planner by Sage replied May 30, 2020

Thank you for your feedback. We love to see your store growing!

May 21, 2019

I just want to say 'please don't ever go anywhere' - i can't tell you how much easier this app makes my life. I've been with you for quite a while now and the product just keeps getting better.

Acqua dell'Elba US
United States
Almost 2 years using the app
March 31, 2016

Love this app. We use it for most of our reporting. The developers are so helpful, we have been able to make a few special requests for custom reporting that were accommodated. Highly Recommended.

Cascadia1
United States
About 1 year using the app
February 13, 2023

A great tool that is essential for any startup business in e-commerce. Inventory planner guides allow people of any knowledge to pick up merchandising and the system will save you a lot of time and money.

BOA EU
United Kingdom
5 days using the app
Inventory Planner by Sage replied February 17, 2023

Hi there,

Thank you so much for your review, we really appreciate your endorsement!

Thank you again,
Tom (Inventory Planner by Sage)

June 28, 2023

Awful experience, dreadful service and woeful project management. 6 months after signing up we are still waiting to use the tool. They seem incapable of managing a project or providing any form of support.

Bedfolk
United Kingdom
5 months using the app
Inventory Planner by Sage replied June 29, 2023

Hi there,

Thank you for your feedback, I'm sorry to hear about the delays you're experiencing.

Not to make excuses in any way, but the setup for your account is more complicated than is usually required from our customers and is requiring some significant development on our behalf to get you up and running in line with what you require operationally. Again, not an excuse, but some explanation in the spirit of transparency.

Please be reassured, we are working hard on getting you up and running and we will continue with our weekly check-in calls with your team until you are over the line.

Thank you,
Tom (Inventory Planner by Sage)

December 2, 2020

Inventory Planner has allowed us to get a better idea on future purchases by computing all the numbers for us. Their customer service is AMAZING, whenever I have a question they get back with me within a few minutes.

Born Primitive
United States
9 months using the app
Inventory Planner by Sage replied December 2, 2020

So glad to hear your feedback. We love to see your store growing!

April 12, 2023

This is next stage analytics for demand forecasting. Forget the negative reviews, yes it is complicated but you need this complication to account for all demand factors!
Suggestion: make also an app for sales analytics.

ATLETICA
Germany
11 months using the app
Inventory Planner by Sage replied April 25, 2023

Hi there,

Thank you so much for your review, we really appreciate you taking the time out to give us your feedback!

It's great to read your endorsement and it's great to hear that you're making use of our broad functionality.

Regarding your suggestion, you'll be pleased to hear that we DO have a sales analytics app. Speak to your success team about our Retail Analytics app. I'll ask them to reach out too!

Thank you again,
Tom (Inventory Planner by Sage)