Reviews (155)

Overall rating
4.3
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful replacement for spreadsheet-based purchasing, cutting reordering from hours per day to minutes per week. They highlight accurate demand forecasting and replenishment tools that reduce stockouts, overstock, and improve cash flow. Multi-location and high-SKU merchants value its PO automation, multi-channel support, and detailed inventory analytics. Many long-term merchants call it essential and praise the fast, knowledgeable onboarding and support.

April 27, 2021

Great customer support and awesome app for "retail heavy" companies like ours. Would totally recommend!

ACAPELLA
Mexico
13 days using the app
Inventory Planner by Sage replied April 27, 2021

Thanks so much for your feedback!

May 21, 2020

Inventory Planner is great. Works very well, integration to Shopify is well thought out. Support is top notch.

The Feed
United States
About 3 years using the app
Inventory Planner by Sage replied May 27, 2020

Thank you so much for your feedback. We love to hear that Inventory Planner helps with your Shopify store operations!

May 18, 2023

The software is very good. But they change price model for more than 3 times in last year and the support team are not good

Kiss.ro - Magazinul tau de beauty feminin
Romania
About 1 month using the app
Inventory Planner by Sage replied May 19, 2023

Hi there,

Thank you for your feedback. Firstly, I'm glad that Inventory Planner is a good fit for your business on a software front.

Regarding the pricing model, we have gone through a few changes as we wanted to find one which most directly supports the growth of our customers. The one we've settled on is based on GMV rather than warehouses, SKUs, or anything else. So bigger the volume you put through, the more you use it, so the more you pay. To us that sounds fair and doesn't penalize our customers who have more warehouses or sell on more channels. After all, we want you to grow! :)

Your comment on our support team comes as a surprise as that's not in line with our usual feedback. For example, in the last three months they were rated 4/5 or 5/5 by 95% of our customers, so if you've had a bad experience, I'd really like to know more so we can look into it. Drop us a message and we'll do just that.

Thank you again for your feedback.

Tom (Inventory Planner by Sage)

September 17, 2020

This app has made purchasing for my company a breeze also their support team is always there to troubleshoot problems with.

gc2b
United States
7 months using the app
Inventory Planner by Sage replied September 22, 2020

So glad to hear that Inventory Planner helped with your inventory purchasing!

April 16, 2021

Great functionality and great customer service. I was really impressed by their responsiveness and how easy it was to set up.

Word on Fire
United States
1 day using the app
Inventory Planner by Sage replied April 19, 2021

Thank you for your feedback. We're so glad to hear that set-up was easy and that the functionality helps with running your store!

November 30, 2020

Great app! This has really helped streamline the inventory ordering process by doing all the math and taking the guesswork out.

Crimson and Clover Studio
United States
3 months using the app
Inventory Planner by Sage replied November 30, 2020

We're so glad to hear this! Thank you for your feedback!

May 18, 2017

Oleg is very responsive to any requests for help and has added variations to inventory planner that we have requested very quickly

Tulio Fashion
Australia
9 months using the app
July 22, 2021

We love Inventory Planner. We have been using inventory planner for many years and find it user friendly and don't know what we would do without it.

Fanjoy
United States
Over 4 years using the app
Inventory Planner by Sage replied July 22, 2021

Thank you so much for your kind feedback!

November 9, 2021

We've been using IP for 2+ years now and support is always top notch and they're always developing new features. Can't say enough about how great they are!

Happy Hydro
United States
Over 1 year using the app
Inventory Planner by Sage replied November 9, 2021

Thank you so much for your kind review. We love to hear that Inventory Planner has helped with your purchasing!

June 17, 2016

App works great. Got an individual fix within an hour after a problem popped up. Can only recommend. Definitely worth the money from what we've seen so far.

Rocka Nutrition
Germany
1 day using the app