Reviews (110)

Overall rating
3.2
Counts per rating level
  • 45% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 18% of ratings are 1 stars
Edited June 6, 2022

The app is super easy to install and use I wish they had a bigger catalog with more accessories e.g "water bottles and hats" the app is awesome I highly recommend it.

Knockout Power Nutrition
Canada
1 day using the app
June 14, 2022

the selection looks so good, the design lab is pretty easy also, I think they should list the shipping in an easier to locate spot but other than that it is very user friendly

AnimePhysique
United States
About 2 months using the app
Edited July 30, 2019

Just filled my first order with JetPrint. They've been super helpful and responsive, typically replying to me within minutes to an hour (during business hours). Hope to do much more business with them soon!

Voltlin
United States
2 months using the app
June 29, 2022

I'm delighted with JetPrint! I have needed to adjust shipping on multiple orders, and I was assisted in their chat immediately. I've placed two orders so far, for boots and watches, and they've come out perfectly. Extremely impressed.

The Asylum Emporium
United States
24 days using the app
August 5, 2021

Easy to use. Wide selection. Haven't placed my first order yet. The one frustrating part is sometimes the server doesn't respond well when adding new designs as of late. I've uploaded over 200 designs and it started saying there are upload issues.

Iron Discipline Supply Co.
United States
3 months using the app
April 27, 2023

Absolutely fantastic app,
Fantastic collection of watches, above & beyond when it comes products.
The best thing about Jetprint when you finish your designs it publishes your designs straight in your store categories which saves so much time.

Absolutely superb,

Silver Grey white hair inspiration
United Kingdom
3 months using the app
January 26, 2019

I never imagined I would be able to design my own tartan watches! So far I'm impressed... can't wait to see my first sample watch... the design interface was really straightforward to use... After my order arrives I'll further review... The Tartan Artisan ®, Scotland. So far thumbs up! :)

THE DECLARATION OF ARBROATH
United Kingdom
11 days using the app
January 17, 2022

The Size was way off on the child hoodie and when I reached out to get a refund, they said nothing was wring and offered my a 12% discount on a new offer? The Medium Kids hoodie was way larger than the size chart claimed. I may not use these guys again unless they can fix the issue & refund me.

Villain Moto Sport
United States
About 2 months using the app
JetPrint Fulfillment replied April 18, 2023

Really appreciate your important feedback and advice here my friend, my apologies for the previous unhappy experience and problem with the size. As we all know, the clothing shape and related size charts of different clothing brands, we actually have listed the size/dimension of the different sizes in our product description, if the dimension of the actual product has a large difference, we're responsible for that and will provide refund/replacement. Meanwhile, we're also optimizing the size charts display of all our clothing, we'll inform you once the update completes. Meanwhile, if there are any questions or problems with the product/payment/refund, please feel free to contact our support team.

Edited October 2, 2021

I'm now sick of being asked for a review every time I design a product. Fix This now. This app has absolutely some of the most beautiful mockups I have seen. The products are excellent. There are some small delays in the mockup engine if you are loading large image sizes, but apart from that it seems brilliant.

Future Is Retro
Australia
5 months using the app
JetPrint Fulfillment replied March 31, 2024

Hello,

Thank you very much for your review.

We're thrilled to hear that you find our mockups exceptional and our products excellent.

We've taken note of your feedback regarding the review prompts, and we've already addressed this issue. Your insights are invaluable to us in improving our service.

If you have any further suggestions or feedback, please don't hesitate to share.

December 1, 2022

Where is the customer support? After receiving samples I was happy with, my first customer order was badly misprinted - the entire design was misaligned. I have been in touch via email and still have not had a response. I tried the "chat" on the site and got the response, "I am not at work, love. I will check tmrrw." Pricing is great, but service and support is non-existent.

Roaming Crow Apparel
Canada
About 2 months using the app
JetPrint Fulfillment replied April 18, 2023

Hello my friend, my apologies for the previous unhappy experience and unusually slow response. After the version update, our User interface, and design function has been more optimized than before, and we have reorganized a better-dedicated customer service team to help you deal with the problem in time. Welcome to our website to customize your design again, we'll guarantee a better experience and real-time assistance, and fast shipment for you. Please feel free to contact our support team, we can provide you with a free sample.