JetPrint: Print On Demand

Tout va bien pour le moment, je commence à utiliser l'APP! dommage que l'outil de création soit vraiment très très light, on ne peut pas écrire!, réduire, multiplier nos designs, sauf les adapter au format du cadre, pas de choix de couleurs! bref pour la création, c'est très limité! on ne peut pas non mettre notre Logo. Le Ship n'est pas très explicite. Le tableau de bord est compliqué... je pense que c'est votre choix, mais pour nous vos clients çà devrait être autrement, pendre exemple sur "PRINTFUL" à Suivre.

Easy to use and good support! Everything works!

I have yet to see their quality, as I am still making products, but slow CS response time (mid conversation the assistant dipped for more than 15 hours as of now) and literally asking to be reviewed EVERY time I move pages or try to work on a product disrupts work flow.

On to what I have found so far, 3-6 week ship time for most items (Watches for example) means customers will be waiting a long time for the item. No assurance on if its shipped with your business information or theirs, also they ship the bill of lading/RO sheet/Whatever WITH the item with a different price on it than customers will be paying which will lead to issues as well.

But I do like that they have things I have not seen elsewhere. It would be nice if they could do something about shipping times and the invoice issue.

On the user side of things, the whole site looks like an Ali-express site that you get to modify which means that the products have long, similar names to each other because they are keyword stuffed instead of made for customers (us) to use best. You have to take down item numbers in order to find it again because the ability to clone a item and then edit the image in it is not possible from what I have seen.

Edit: Even AFTER leaving this review it continues to barrage me with 'please rate us' things. If this keeps up, I will uninstall.

Edit: 2 Weeks and STILL getting 'rate us' requests.

This is a great app. It is very user-friendly and very logically set up. I do wish the online shoe template were larger, and thus easier to see.

muy buen producto. Asistencia rapida.un 10.Diseño en la aplicacion muy facil .Me gustaria que tuviera mas ropa para personalizar .Precios muy buenos

Terrible first experience with JetPrint. I placed only 2 orders with them, and the first customer order already arrived with a clear defect.

The product was an LED mousepad/desk mat. The LED strip was visibly not attached properly to the mat in one area, and the customer reported unstable/flickering lights and a loose connection. I sent JetPrint both a video and photo showing the issue.

Instead of taking responsibility, they repeatedly claimed this was “normal” or caused by rough handling during shipping, and told me to explain the lighting modes to my customer or ask the customer to manually adjust the LED strip themselves. That is completely unacceptable. A customer should not receive a new product and then be asked to fix the LED strip by hand.

Their support refused both a replacement and a refund, even though this was a low-cost item and clearly a bad-quality product. I have sold worked with other print-on-demand suppliers over the past 5 years, and this is honestly the worst customer support I have experienced from a POD platform.

This was supposed to be a test to see if JetPrint could become an additional production partner for my business. Instead, they lost a valuable customer immediately. I now have to order a replacement from a competitor and deal with the risk of a bad customer review because JetPrint refused to fix their own quality issue.

Very poor quality control, very poor support, and very bad business practice. I will not be using JetPrint again.

I am totally happy with this app. They offer products that I can customize and use as my own brand. As I grow they offer excellent products that I can add to my store with new and trusted designs that my customers love. Thank you so much. There's one thing that I would like for them to offer with there custom shoes and that is including it with custom shoe boxes. If I could get my custom shoes with the shoe box that would be greatand I can send it dirrectly to my cusomters and not have to send it to me first then to my customers. Having the shoes inside the shoe box and being able to ship it that way would help me greatly.

Everything you click on, says refused to connect

I ordered one of my own designs and it was ok, honestly all jetprint needs is more jacket styles, men and women's clothing.

I think jet print is a pretty good app. The orders come at a reasonable time since it is coming from so far. The pricing is great and they are easy to use once you get the hang of it. I will definitely continue to use jet print.