Joy Subscriptions App

Joy Subscriptions App

Reviews (464)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app offers “insane value” for subscriptions, with low fees and strong impact on recurring revenue and cash flow. Core features are stable and easy to use, including dunning, customer portals, and a customizable, multilingual subscription widget for memberships or build‑a‑box setups. Many highlight smooth performance and exceptional live chat support, including fast customizations and full migrations from other subscription apps.

January 17, 2025

Joy ha sido magnifica para la experiencia de mis clientes, fue muy complicado conseguir una app que tuviese todo lo que necesitaba y esta cumplió mis expectativas en su totalidad, adicionalmente agradezco a Jasmin que me ha brindado el apoyo que he requerido en todo momento

Gypsy
Panama
3 days using the app
Joy Subscription replied January 21, 2025

Muchas gracias por tu reseña. Nos alegra saber que Joy ha mejorado la experiencia de tus clientes y que cumplió con todas tus expectativas. Jasmin estará encantada de saber que su apoyo fue útil en todo momento. ¡Estamos aquí para ayudarte siempre que lo necesites!

December 21, 2024

This is absolutely the best subscription app! Not only is it completely free and incredibly easy to use, but it also offers everything you'd need for your subscription setup. The features are intuitive, and the integration into our Shopify store was seamless.

What truly stands out, though, is the amazing customer support! A special shoutout to Alyssa and Damian – they were absolutely fantastic. Whether it was answering our questions promptly, providing professional advice, or helping us customize a widget, they always went above and beyond. Their kindness, professionalism, and responsiveness were truly impressive!

We highly recommend this app – it’s a fantastic solution for subscriptions and a real asset to any store. Huge thanks to the entire team for their outstanding work!

Prioritize Yourself
Germany
25 days using the app
Joy Subscription replied December 25, 2024

Wow, thank you for such a glowing review! We’re so glad to hear you’re loving the app and finding it both intuitive and feature-rich. Alyssa and Damian will be thrilled to know they made such a positive impression, they truly go above and beyond! If you ever need help or have more feedback, we’re just a message away. 😊

November 19, 2024

I recently started using the Joy Subscription App, and it has exceeded all my expectations. Setting up my first subscription literally took just a few minutes—super fast and straightforward! The app offers everything I needed: discounted subscription options, automatic billing, and a user-friendly portal where my customers can easily manage their subscriptions (skip, pause, or cancel).

The widget looks clean and professional, fitting perfectly with my store’s design. What really stands out is the personalized 24/7 support. Hana from their team was incredibly kind and even helped translate parts of the app for me—such a nice touch!

If you're looking for an affordable and efficient subscription solution, I highly recommend Joy. It’s perfect for anyone wanting to add recurring revenue without the hassle!

MontesTAP
Spain
About 16 hours using the app
Joy Subscription replied November 20, 2024

Thank you so much for sharing your experience! We’re thrilled to hear that Joy Subscriptions has exceeded your expectations and made setting up subscriptions so effortless.

It’s great to know the features and design are working perfectly for your store. Your shoutout to our support team means a lot. Your success is what we strive for! 😊

Edited June 22, 2025

| Amazing App with Unmatched Support from Audrey!

The Joy Subscriptions app by AVADA is truly a fantastic tool, but what takes it to the next level is the incredible support provided by Audrey. From the very start, Audrey has been an absolute superstar! She guided us through the setup process with such patience and expertise, making everything feel so seamless.

Audrey's dedication to helping us optimize our subscription model was unmatched. She didn’t just answer questions; she anticipated our needs and offered proactive solutions that made a huge difference. Her deep knowledge of the app and her willingness to go above and beyond to ensure everything worked perfectly really impressed us.

I cannot recommend Joy Subscriptions enough, and a big part of that is because of Audrey’s outstanding support. If you’re looking for a reliable app backed by someone as knowledgeable and helpful as Audrey, you’ve found the perfect solution! Thank you, Audrey, for making our experience so smooth and successful!

Kippenpakket.nl
Netherlands
3 months using the app
Joy Subscription replied November 20, 2024

Thank you for your glowing review! We’re thrilled to hear how much Joy Subscriptions has helped and how Audrey made your experience so seamless. It’s always our goal to provide outstanding support, and your kind words inspire us to keep delivering! 😊✨

October 21, 2024

とても使いやすいアプリでした!まず設定がとても簡単です。設定のための言語に日本語があったので、ボタン一つで変えることができました。
ウィジェットのコンテンツ/言語を翻訳もチャットでHanaさんに手伝っていただき、すぐに翻訳いただくことができました!
すぐにサポートいただけることがわかったのでこれからも使っていきたいです!

It was a very easy-to-use app! First of all, the settings were very easy. Japanese was available as a setting language, so I was able to change it with just one button.
Hana also helped me translate the widget content/language through chat, and I was able to get it translated right away!
I'd like to continue using this app because I've found that support is available immediately!

KONOMI先生のセルフケアSHOP
Japan
About 1 hour using the app
Joy Subscription replied October 22, 2024

ご利用ありがとうございます!「Joy Subscription」を気に入っていただけて嬉しいです。サポートできてよかったです!これからもお気軽にご連絡くださいね。

April 13, 2026

très bon service client

Maison Fragment
France
About 4 hours using the app
April 13, 2026

Zim was a previous help, he resolved everything super fast

MySynapz
France
40 minutes using the app
April 3, 2026

Customer service is really good

KARÜ – Bean to Bar Chocolate | UAE
United Arab Emirates
18 days using the app
April 6, 2026

Works very well and amazing support by Avery & co

beesauer.
Germany
2 days using the app
Edited September 26, 2026

UPDATE: Had nothing but issues and glitches with this service, ai support being close to useless, not happy. Have to manually adjust tags for Inactive Subscribers, just stops working with no explanation randomly. So basically paused or cancelled subscriptions arent getting taged as inactive, which is pretty much what the service should be doing. Have to manually manage now, useless.

This is way more advanced than I needed initially, however was really impressed and keen for the functionailty, for later with products and services. Was overwhelmed setting this up as very different to other systems i have used notably the free shopify subscribe. Yet kept persisting and ended up with personal support for my use case and was really amazing service and was so close to ditching this whole thing going live monday, yet kept pushing because the INSANE value and customization for future scaling and offers.

This is incredible value and am happy to be a part of it now, heres to future growth - planning to scale - offering more services and products

Thanks to the team at avada, world class and helpful straight away.

I used this for monthly services check it out here:

https://adamjamesrankin.com/products/whole-body-coherence-monthly-membership

Adam James Rankin
Australia
5 months using the app