Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,789)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

July 16, 2021

Has a considerable number of features that are perfectly suited to the applications I had in mind. Customer support have been helpful so far and Avada as a whole seem to genuinely want the best experience to be had.

DiceRoll UK
United Kingdom
7 days using the app
Joy Loyalty Program & Rewards replied July 16, 2021

Hello,
We are so happy to hear that you're pleased with the results and that we were able to help
If there's anything else we can do to help, please let us know.

Thank you so much for your wonderful review ❤️
Daisy

July 11, 2022

I have just installed this app. The functions look really good and suit what I would like to achieve both for the customer and for the shop. The support from Liz helping with unlocking features was excellent and swift.

Tuckers Orchids
New Zealand
About 24 hours using the app
September 13, 2022

Yes! Oh my lordy yes! You have done so well, Prakash. 5 stars. Would recommend. If I was your boss, this would be a promotion moment. Prakash, more like Pro Cash! Thank you again. If I could give you 11 stars I would.

The Unwritten Brand
United States
About 17 hours using the app
September 26, 2022

I just downloaded the app so i still have much more to test and discover but I have been trying to find a loyalty program app that was easy to translate and thanks to the help of Hana things were quite straightforward!

Be Organic
Kuwait
30 minutes using the app
January 13, 2023

App works great! Their customer service is near instantaneous with any issues. They were so great to work with that I integrated another app of theirs into my site to replace one that lacked the support you get from Joy.

Skyline Disc Golf
United States
2 months using the app
August 1, 2022

I'm using this app for the first time in hopes to attract new customers. Thus, far the app has been easy to set up, and it's a clean look. Abby did a great job of helping me to navigate through the app. Thanks, again Abby

Black Messiah
United States
About 1 hour using the app
Edited June 12, 2023

The reviews are true. Very easy to use. Customer Support assists you in less than 2 minutes. Hana was quick to answer my questions. They are always quick to help me recover my plug in every time I update my shopify theme.

Designs by Drea
United States
About 1 year using the app
Edited October 22, 2022

Very easy to set up and fast and helpful customer service from Jasmine and developer Gideon! Had an issue where the pop up wasn't installed properly but they quickly fixed it for me on the live chat (on a Saturday morning).

HUH. Store
United Kingdom
About 1 month using the app
September 26, 2022

After installing the app, I had a few questions about the reward program. I chat with Esther in the loyalty app and she provided every information that i needed to continue. Thanks for fast response and great customer service.

Downtown Cellular
United States
33 minutes using the app
April 5, 2023

Just downloaded and finished setting it up. So far I am liking it and it is easy to use. I like that there is a free subscription which is helpful for small businesses just starting out or if they just do a few orders a month.

CHERRYCHOKE
Canada
About 1 hour using the app