Joy Loyalty Program Rewards
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,789)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.
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Hi, The app has great options and sales potential, Hakeem - the customer service/Technical expert helped us to begin using the program. He has been great to set it up and I am looking forward to a great start with this.
Thank You
The app is straightforward to set up. I did encounter a minor glitch but I only had to restart the app and all was good. Thank you to their friendly and helpful support staff Hana for her prompt assistance and efficient service.
Very simple to use and looks great on my site. I had a little trouble getting the app enabled and all parts embedded but I was able to open a chat and Tony helped me fix the issues and got it resolved and working for me quickly.
What a great team, this has been on my sites for a few months under free plan which Im going to upgrade to the paid, had a small issue and Prakash was quick to repsond and fixed in no time at all! all working as it should
5*****
So far, the app has been easy to navigate & edit rewards. Esther from the Help center was very quick and helpful, she resolved a small issue i had within 5min which puts me at ease if i have any further issues/have any questions.
This is a great app for Loyalty Points programs.
We have experienced nothing but exceptional service from the staff and from Marcus and Prakash specifically. He fixed our request right from the Support Chat Window.. AWESOME Service!!
This shopify app is simple to install and has a clean interface. Marcus was quick to respond and a great help. Still no issues after a few months. Prakash quickly made some interface modifications to enhance our customers experience.
Jasmine and Gideon have been super helpful and getting me started with JOY rewards program. I'm excited to see how this app entices customers to become REPEAT customers! It's been pretty easy to use so far. I'm loving it! Thank you!
This app is garbage. I'm getting regular complaints from frustrated customers with inaccurate reward balances. Customer balances don't match the activity shown in their account. I'm definitely looking for a replacement at this point.
Hi,
We would like to send you our deepest apologies for the issue you are having with the app!
Our dev core team is fixing the issue at our highest priority. We again greatly appreciate your understanding and patience with us and will keep you updated along the process. Please kindly check our email to receive our update.
Best regards,
Joy Loyalty team
We are currently re platforming over to shopify and needed an app to manage and update our loyalty points scheme, Liz from support was able to activate everything for us quickly and efficiently and we are up and running within minutes
