Joy Loyalty Program Rewards

Joy Loyalty Program Rewards

Reviews (1,790)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a high‑value loyalty app for driving repeat purchases and customer retention. They like the cost‑effective plans with points, referrals, birthday rewards, tiers, and flexible reward ladders. Many highlight easy setup, smooth Shopify integration, and extensive customization to match their brand. Support is frequently praised as fast, patient, and hands‑on with setup, troubleshooting, and custom CSS or UX tweaks.

Edited July 10, 2024

Helpful and easy to use! Every other app is overpriced! They were very helpful and responsive. Thank you Jasmine!

Edit: Unfortunately, they no longer have a good free version of this app and are similar or more expensive than the other apps available.

Wyndham Art Supplies
Canada
Over 2 years using the app
Edited December 28, 2022

Just down loaded the app today. I have been working through setting it up to launch our loyalty program. I ran into a slight issue and reached out to support. Emily quickly resolved my issue and I am back at customizing our program. Thank you Emily.

Travis Collis Designs
United States
About 1 hour using the app
March 16, 2022

First of all, it's very easy to use. As a graphic designer, I love how they designed the UI and UX part of their page, plus the customer service is also very efficient and helpful! He helped me very quickly to solve my problems, I highly recommend this app!

JB EXTENSION
United States
About 18 hours using the app
April 30, 2023

I must say this is one of the best app for the loyalty program! It is enriched with all the necessary features! The customer service is outstanding. I needed some customization, they responded me immediately and got the job done in minutes. Highly recommended!

Avant-GardeParis
Bulgaria
16 days using the app
April 14, 2023

I have had such a wonderful experience with Jasmine this evening, she has been amazing with helping me and suggesting how I can maximize the app. I would certainly recommend this to everyone as they have such a great support system!
Good work Jasmine Keep it up!

Parfum Gallerie
Canada
Over 1 year using the app
July 29, 2022

App is fantastic for what I need it to do. It's a little annoying that you have to chat with support in order to unlock some of the features but at least I know it's getting done correctly and I don't have to mess with it at all. Prakash did an excellent job helping me out!

The Trendy Munchkin
United States
About 1 hour using the app
August 3, 2022

Just added this app to store. Jasmine was extremely helpful to me as I navigated this new terrain for my business. She was very patient and helped me writing out my reward rates so I can see it - making sure I am not giving to whole a store away. Thanks again for your help.

CWSDezign
United States
About 1 hour using the app
April 6, 2023

The app is great and you get almost all the required features without paying a hefty price compared to other reward apps out there. The support team is very knowledgeable and answered all my queries regarding how the app works etc. Lydia especially is very helpful in assisting me.

Maeraki Australia
Australia
18 minutes using the app
April 8, 2022

Super easy to set up and the action buttons to immediately get help with a chat agent was very nice. My agent Drake was really on top of things and helped me right away with getting this rewards program set up. Can't wait for my customers to reap the benefits of shopping on my site

Lydia Jean's Little Ghost Shack
United States
28 minutes using the app
May 9, 2023

This app has been great so far, especially considering the price compared to some of its competitors. It's integrated well with our reviews system, and the couple times we've needed to contact support they've been quick, polite, and very helpful. Thanks to Hana for all of your help!

Sock Dreams
United States
About 2 months using the app